IT Management Software FAQs

  • What is IT management software?

    IT management software helps users monitor, automate, manage, and track IT systems, applications, and infrastructure in a centralized location, in real time. These systems help users respond to server issues as soon as they arise, facilitating faster ticket resolution.


  • How much does IT management software cost?

    IT management software pricing varies by vendor and depends on the number of users, agents, or hosts. Most software vendors offer customized pricing and require customers to call and request a quote. Prices typically range from $3 per, user per month to $199 per user, per month.


  • What are some common IT management software features?

    Common features include a self-service portal, audit logs, automation, alerts, scheduling, time tracking, and remote access.


  • What are the benefits of using IT management software?

    IT management software saves your business time and money by prioritizing IT goals and issues, allowing better budget allocation. These systems also facilitate the provision of higher-quality IT services, meaning employees are less likely to lose time due to tech/network issues. Check out “What is IT Management and How Can it Help Your Business?” for more information.


  • Are there free IT management software options?

    Yes, Spiceworks Network Monitor, SysAid, Freshservice, and ManageEngine Desktop Central are a few free software solutions.


  • Full IT Management Software List