# IT Management Software with Remote Access/Control 2026 | Capterra

> Explore the top IT Management software with Remote Access/Control in 2026. Compare verified user ratings and reviews to discover the perfect fit for your business size, needs, and industry.

Source: https://www.capterra.com/it-management-software/features/2109-remote-access-control

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# Best IT Management Software with Remote Access/Control

For more information consult our [IT Management Buyers Guide](#buyers-guide-content)

[4.5 (509)](https://www.capterra.com/p/107225/SysAid/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/)

Great for:

Mid-Size Business

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

86% of users recommend this product

[4.0 (2)](https://www.capterra.com/p/10030708/HP-Workforce-Experience-Platform/#reviews)

HP Workforce Experience Platform is AI-powered software that boosts IT efficiency, cuts costs, and enhances employee experience. [Learn more about HP Workforce Experience Platform (WXP)](https://www.capterra.com/p/10030708/HP-Workforce-Experience-Platform/)

[4.7 (730)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/)

Great for:

Remote Access/Control

Splashtop provides high-performing IT solutions: SOS for on-demand help and Remote Support for unattended access. [Learn more about Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/)

92% of users recommend this product

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[4.5 (82)](https://www.capterra.com/p/143496/ADManager-Plus/reviews/)

Centralized IT management solution to automate user provisioning, delegate tasks, and manage AD, M365, and Google Workspace efficiently [Learn more about ManageEngine ADManager Plus](https://www.capterra.com/p/143496/ADManager-Plus/)

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/)

Good for:

Access Controls/Permissions

Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.  [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

84% of users recommend this product

[4.7 (282)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/)

Great for:

Small Business

NinjaOne centralizes endpoint, patch, and service desk management into a unified IT management solution. [Learn more about NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)

91% of users recommend this product

[4.6 (1460)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/)

Great for:

Enterprise

On-prem & cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console. [Learn more about ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)

87% of users recommend this product

[4.5 (254)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/)

Great for:

Real-Time Monitoring

ManageEngine OpManager a holistic network management software for performance monitoring, fault diagnosis & troubleshooting. [Learn more about ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)

92% of users recommend this product

[4.9 (477)](https://www.capterra.com/p/181954/Iru/reviews/)

Great for:

Configuration Management

Iru unifies identity & access, endpoint security & management, and compliance automation to collapse the IT stack.  [Learn more about Iru](https://www.capterra.com/p/181954/Iru/)

94% of users recommend this product

[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/)

Great for:

Patch Management

Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works.  [Learn more about Action1](https://www.capterra.com/p/180609/Action1-RMM/)

98% of users recommend this product

## Top-rated software of 2026

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Key Features

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We have selected the most important and critical features as defined by Capterra user reviews

Access Controls/Permissions

Activity Tracking

AI Copilot

Alerts/Notifications

API

Capacity Management

Compliance Management

Dashboard

Generative AI

Incident Management

Issue Auditing

IT Asset Tracking

IT Reporting

Knowledge Management

License Management

Maintenance Scheduling

Patch Management

Real-Time Notifications

Remote Access/Control

Self Service Portal

Server Monitoring

Service Level Agreement (SLA) Management

Ticket Management

Deployment

Cloud, SaaS, Web-Based

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Desktop Windows

Desktop Linux

On-Premise Windows

On-Premise Linux

Desktop Chromebook

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