# IT Management Software with AI Copilot 2026 | Capterra

> Explore the top IT Management software with AI Copilot in 2026. Compare verified user ratings and reviews to discover the perfect fit for your business size, needs, and industry.

Source: https://www.capterra.com/it-management-software/features/721-virtual-assistant

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# Best IT Management Software with AI Copilot

For more information consult our [IT Management Buyers Guide](#buyers-guide-content)

[4.5 (698)](https://www.capterra.com/p/132997/Freshservice/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/#shortlist)

Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.  [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

IT Management features reviewers most value

Access Controls/Permissions

Alerts/Notifications

Compliance Management

Dashboard

Patch Management

Real-Time Notifications

Remote Access/Control

Server Monitoring

Ticket Management

84% recommend this product

[4.9 (4765)](https://www.capterra.com/p/172127/Rippling/reviews/)

Manage identity, access, devices, and inventory securely in one system. Automate onboarding, policy creation and compliance visibility. [Learn more about Rippling](https://www.capterra.com/p/172127/Rippling/)

IT Management features reviewers most value

Access Controls/Permissions

Alerts/Notifications

Compliance Management

Dashboard

Patch Management

Real-Time Notifications

Remote Access/Control

Server Monitoring

Ticket Management

95% recommend this product

[4.6 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile. [Learn more about BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)

IT Management features reviewers most value

Access Controls/Permissions

Alerts/Notifications

Compliance Management

Dashboard

Patch Management

Real-Time Notifications

Remote Access/Control

Server Monitoring

Ticket Management

89% recommend this product

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors.

[4.5 (515)](https://www.capterra.com/p/107225/SysAid/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/#shortlist)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

IT Management features reviewers most value

Access Controls/Permissions

Alerts/Notifications

Compliance Management

Dashboard

Patch Management

Real-Time Notifications

Remote Access/Control

Server Monitoring

Ticket Management

85% recommend this product

[## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

[4.6 (11626)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Proactive IT management that prevents problems before they start—TeamViewer makes work flow better across your digital workplace. [Learn more about TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

IT Management features reviewers most value

Access Controls/Permissions

Alerts/Notifications

Compliance Management

Dashboard

Patch Management

Real-Time Notifications

Remote Access/Control

Server Monitoring

Ticket Management

84% recommend this product

[## Wrike](https://www.capterra.com/p/76113/Wrike/)

[4.4 (2984)](https://www.capterra.com/p/76113/Wrike/reviews/)

Wrike is an IT work management software with templates, Gantt charts, advanced security, automated approvals, and 400+ integrations. [Learn more about Wrike](https://www.capterra.com/p/76113/Wrike/)

IT Management features reviewers most value

Access Controls/Permissions

Alerts/Notifications

Compliance Management

Dashboard

Patch Management

Real-Time Notifications

Remote Access/Control

Server Monitoring

Ticket Management

[## EZO](https://www.capterra.com/p/124047/EZOfficeInventory/)

[4.6 (1543)](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/#shortlist)

Streamline your onboarding, offboarding, and automate workflows via helpdesk and MDM integrations. Experience the best! [Learn more about EZO](https://www.capterra.com/p/124047/EZOfficeInventory/)

IT Management features reviewers most value

Access Controls/Permissions

Alerts/Notifications

Compliance Management

Dashboard

Patch Management

Real-Time Notifications

Remote Access/Control

Server Monitoring

Ticket Management

[## Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

[4.6 (1363)](https://www.capterra.com/p/142562/Asset-Panda/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/#shortlist)

Cloud-based asset lifecycle management software that adapts to your unique workflows and use cases to save you time and money. [Learn more about Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

IT Management features reviewers most value

Access Controls/Permissions

Alerts/Notifications

Compliance Management

Dashboard

Patch Management

Real-Time Notifications

Remote Access/Control

Server Monitoring

Ticket Management

85% recommend this product

[## Atera](https://www.capterra.com/p/144309/Atera/)

[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/#shortlist)

From RMM to Ticketing and everything in between: the ultimate full-stack IT management platform with AI agents to cut your workload. [Learn more about Atera](https://www.capterra.com/p/144309/Atera/)

IT Management features reviewers most value

Access Controls/Permissions

Alerts/Notifications

Compliance Management

Dashboard

Patch Management

Real-Time Notifications

Remote Access/Control

Server Monitoring

Ticket Management

88% recommend this product

[## ChangeGear](https://www.capterra.com/p/146239/ChangeGear-ITSM/)

[4.0 (51)](https://www.capterra.com/p/146239/ChangeGear-ITSM/reviews/)

ChangeGear is an award-winning digital service management platform, recognized by analysts like Gartner, GigaOm and Forrester. [Learn more about ChangeGear](https://www.capterra.com/p/146239/ChangeGear-ITSM/)

IT Management features reviewers most value

Access Controls/Permissions

Alerts/Notifications

Compliance Management

Dashboard

Patch Management

Real-Time Notifications

Remote Access/Control

Server Monitoring

Ticket Management

## Top-rated software of 2026

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Plan Type

Free Trial

Popular

85% of professionals opt for a 30-day trial before the software purchase

Other subsciption plans:

Free Version

Monthly Subscription

Annual Subscription

One-Time License

Key Features

All key features

Popular

We have selected the most important and critical features as defined by Capterra user reviews

Access Controls/Permissions

Activity Tracking

AI Copilot

Alerts/Notifications

API

Capacity Management

Compliance Management

Dashboard

Generative AI

Incident Management

Issue Auditing

IT Asset Tracking

IT Reporting

Knowledge Management

License Management

Maintenance Scheduling

Patch Management

Real-Time Notifications

Remote Access/Control

Self Service Portal

Server Monitoring

Service Level Agreement (SLA) Management

Ticket Management

Deployment

Cloud, SaaS, Web-Based

Desktop Mac

Desktop Windows

Desktop Linux

On-Premise Windows

On-Premise Linux

Desktop Chromebook

Mobile Android

Mobile iPhone

Mobile iPad

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