# IT Management Software with AI Copilot 2026 | Capterra

> Explore the top IT Management software with AI Copilot in 2026. Compare verified user ratings and reviews to discover the perfect fit for your business size, needs, and industry.

Source: https://www.capterra.com/it-management-software/features/721-virtual-assistant

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# Best IT Management Software with AI Copilot

For more information consult our [IT Management Buyers Guide](#buyers-guide-content)

[4.5 (509)](https://www.capterra.com/p/107225/SysAid/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/)

Great for:

Mid-Size Business

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

86% of users recommend this product

[4.9 (4600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Great for:

Alerts/Notifications

Manage identity, access, devices, and inventory securely in one system. Automate onboarding, policy creation and compliance visibility. [Learn more about Rippling](https://www.capterra.com/p/172127/Rippling/)

95% of users recommend this product

[4.6 (139)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

Great for:

Value for Money

BOSSDesk is an award winning Help Desk, Service Desk, ITSM and asset management solution available for Cloud, On-Premise and mobile. [Learn more about BOSSDesk](https://www.capterra.com/p/144825/BOSS-Solutions/)

89% of users recommend this product

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[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/)

Good for:

Access Controls/Permissions

Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT.  [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

84% of users recommend this product

[4.7 (26)](https://www.capterra.com/p/15683/AdRem-NetCrunch/reviews/)

A powerful agentless network monitoring system with live topology maps, advanced alerting, and automatic remote remediation actions [Learn more about NetCrunch](https://www.capterra.com/p/15683/AdRem-NetCrunch/)

[## TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

[4.6 (11619)](https://www.capterra.com/p/194565/TeamViewer/reviews/)

Great for:

Small Business

Proactive IT management that prevents problems before they start—TeamViewer makes work flow better across your digital workplace. [Learn more about TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)

84% of users recommend this product

[## Wrike](https://www.capterra.com/p/76113/Wrike/)

[4.4 (2883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Good for:

Mid-Size Business

Wrike is an IT work management software with templates, Gantt charts, advanced security, automated approvals, and 400+ integrations. [Learn more about Wrike](https://www.capterra.com/p/76113/Wrike/)

[## EZO](https://www.capterra.com/p/124047/EZOfficeInventory/)

[4.6 (1543)](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/)

Great for:

Enterprise

Streamline your onboarding, offboarding, and automate workflows via helpdesk and MDM integrations. Experience the best! [Learn more about EZO](https://www.capterra.com/p/124047/EZOfficeInventory/)

[## Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

[4.6 (1363)](https://www.capterra.com/p/142562/Asset-Panda/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/)

Great for:

Customer Service

Cloud-based asset lifecycle management software that adapts to your unique workflows and use cases to save you time and money. [Learn more about Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

85% of users recommend this product

[## Atera](https://www.capterra.com/p/144309/Atera/)

[4.5 (446)](https://www.capterra.com/p/144309/Atera/reviews/)

[Capterra Shortlist](https://www.capterra.com/it-management-software/shortlist/)

Great for:

Ease of Use

From RMM to Ticketing and everything in between: the ultimate full-stack IT management platform with AI agents to cut your workload. [Learn more about Atera](https://www.capterra.com/p/144309/Atera/)

88% of users recommend this product

## Top-rated software of 2026

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85% of professionals opt for a 30-day trial before the software purchase

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Key Features

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Access Controls/Permissions

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AI Copilot

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API

Capacity Management

Compliance Management

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Generative AI

Incident Management

Issue Auditing

IT Asset Tracking

IT Reporting

Knowledge Management

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Server Monitoring

Service Level Agreement (SLA) Management

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