Freshservice vs Workfront

Starting Price

$19.00/month/user

Not provided by vendor

Best For

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

Enterprise teams and departments (not just project managers) that need to manage all their work (waterfall, Agile, or otherwise) in a single, smart, connected location.

Rating


4.5 / 5
(364)


4.5 / 5
(977)

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Bug Tracking
  • check Issue Management
  • close Milestone Tracking
  • check Percent-Complete Tracking
  • close Portfolio Management
  • check Prioritization
  • close Product Roadmapping
  • check Requirements Management
  • check Resource Management
  • check Status Tracking
  • close Supports Agile
  • close Supports Scrum
  • check Task Management
  • check Testing / QA Management
  • close Time & Expense Tracking
  • check Bug Tracking
  • check Issue Management
  • check Milestone Tracking
  • check Percent-Complete Tracking
  • check Portfolio Management
  • check Prioritization
  • check Product Roadmapping
  • check Requirements Management
  • check Resource Management
  • check Status Tracking
  • check Supports Agile
  • check Supports Scrum
  • check Task Management
  • check Testing / QA Management
  • check Time & Expense Tracking

Screenshots

View 5 screenshots 104551 thumb
View 5 screenshots 55564 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Freshservice vs Workfront

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