Avaza vs Jira Service Desk

Starting Price

$9.95/month

$10.00/month

Best For

Avaza is used by all manner of small and medium-sized client-focused businesses. It's perfect for managing internal & customer-facing projects, tracking timesheets & expenses, quoting & invoicing

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Rating


4.5 / 5
(270)


4.5 / 5
(232)

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Bug Tracking
  • close Issue Management
  • close Milestone Tracking
  • check Percent-Complete Tracking
  • check Portfolio Management
  • check Prioritization
  • check Product Roadmapping
  • close Requirements Management
  • check Resource Management
  • check Status Tracking
  • check Supports Agile
  • check Supports Scrum
  • check Task Management
  • check Testing / QA Management
  • check Time & Expense Tracking
Not provided by vendor

Screenshots

View 5 screenshots 127270 thumb
View 5 screenshots 108510 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Avaza vs Jira Service Desk

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