Octopus vs Service Desk

Starting Price

$60.00/month/user

Not provided by vendor

Best For

Mid-sized IT teams aiming at rapidly implementing our system for quick wins.

Medium and large organizations. Private enterprises, Government Agencies, Non-Profit Organizations, and Educational Institutions rely on InvGate Assets on a daily basis to meet their ITSM needs.

Rating


3 / 5
(1)


4.5 / 5
(71)

Ideal number of Users

2 - 99

2 - 1000+

Ease of Use


3 / 5

4.5 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


2 / 5

4.5 / 5

Value for Money


3 / 5

4.5 / 5

Product Features

  • check Contract Management
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • close Release Management
  • check Self Service Portal
  • close Service Catalog
  • close Service Reporting
  • check Ticket Management
  • check Contract Management
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • check Release Management
  • check Self Service Portal
  • check Service Catalog
  • check Service Reporting
  • check Ticket Management

Screenshots

View 3 screenshots 21060 thumb
View 5 screenshots 11652 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Octopus vs Service Desk

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