Wrike vs Service Transaction Portal

Starting Price

$9.80/month/user

$695.00/month

Best For

Perfect fit for Mid-sized and Enterprise companies that embrace teamwork, run multiple projects, & clients. Tailor Wrike to your needs with custom workflows, fields, & reports.

Not provided by vendor

Rating


4.2 / 5
(1546)
Read All Reviews

4 / 5
(1)

Ideal number of Users

10 - 1000+

100 - 1000+

Ease of Use


4 / 5


  • "Extremely easy to use tool. I am in love with the simplicity of the tool and yet - the great amount off functionalities it has."

  • "I would have to say that I like the Collaboration features and ease of use of the system as a whole is really great."


4 / 5


Customer Support


4.3 / 5


  • "The in-depth training we received from day one has been wonderful along with all the customer service help we received."

  • "Excellent Customer Service and TUtorials, Gantt Chart Leaves more to be desired."


5 / 5


Features & Functionality


4.2 / 5


  • "Ability to look at my own workflow independent of others. Ability to quickly see completed, and outstanding tasks in a visual diagram."

  • "Its a nice tool, somehow the UI is complex but after few days of use you will be familiar. Mobile app is awesome, nortification is good."



Value for Money


4 / 5


  • "A great do it all, would be the perfect tool if it wasn't for the price and reliability of the app."

  • "The price is right, the features are all well thought out and are useful, the staff is AWESOME and more than willing to assist you , if needed."



Product Features

  • close Contract Management
  • close Incident Management
  • close IT Asset Management
  • close Knowledge Management
  • close Release Management
  • close Self Service Portal
  • close Service Catalog
  • close Service Reporting
  • check Ticket Management
Not provided by vendor

Screenshots

View 5 screenshots 128267 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Wrike vs Service Transaction Portal

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