FieldAware vs TOPdesk

Starting Price

$70.00/month/user

$55.00/month

Best For

FieldAware is perfectly suited for field service businesses of all sizes and industries. Any company that has field workers servicing customers remotely can benefit from our solution.

TOPdesk provides a solution for the service desks of small companies and large multinationals alike with an application that can be used by supporting departments like IT, HR or Facilities.

Rating


3.5 / 5
(49)


4.5 / 5
(37)

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


3.5 / 5

4.5 / 5

Customer Support


3.5 / 5

5 / 5

Features & Functionality


3.5 / 5

4.5 / 5

Value for Money


3 / 5

4.5 / 5

Product Features

  • check Contract Management
  • close Incident Management
  • check IT Asset Management
  • close Knowledge Management
  • close Release Management
  • close Self Service Portal
  • check Service Catalog
  • check Service Reporting
  • check Ticket Management
  • check Contract Management
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • check Release Management
  • check Self Service Portal
  • check Service Catalog
  • check Service Reporting
  • check Ticket Management

Screenshots

View 3 screenshots 12615 thumb
View 5 screenshots 98477 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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FieldAware vs TOPdesk

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