Lansweeper vs Service Desk

Best For

Who Uses This Software?

Small and medium companies as well as Enterprise, MSP and Consultants.

Medium to large organisations. Private enterprises in all industries, Government Organisations, NGOs and Educational Institutions all rely on InvGate Service Desk to meet ITSM needs.

Target Customer Size (Users)

1 - 1000+

10 - 1000+

Pricing

Starting Price

$495.00/year

Not provided by vendor

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Contract Management
  • Incident Management
  • IT Asset Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management
  • Contract Management
  • Incident Management
  • IT Asset Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management

Screenshots

View 5 screenshots 13325 thumb
View 5 screenshots 13486 thumb

Ratings

Overall


4.5 / 5
(34)

4.5 / 5
(70)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Service Desk vs Lansweeper


Lansweeper vs Service Desk

Best For

Who Uses This Software?

Small and medium companies as well as Enterprise, MSP and Consultants.

Medium to large organisations. Private enterprises in all industries, Government Organisations, NGOs and Educational Institutions all rely on InvGate Service Desk to meet ITSM needs.

Target Customer Size (Users)

1 - 1000+

10 - 1000+

Pricing

Starting Price

$495.00/year

Not provided by vendor

Free Trial

Yes Yes

Free Version

Yes No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Contract Management
  • Incident Management
  • IT Asset Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management
  • Contract Management
  • Incident Management
  • IT Asset Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management

Ratings

Overall


4.5 / 5
(34)

4.5 / 5
(70)

Ease of Use


4.5 / 5

4.5 / 5

Customer Service


4 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

Share Your Comparison of Service Desk vs Lansweeper