OTRS vs Spiceworks Network Monitor

Starting Price

Not provided by vendor

$0.01/one-time/user

Best For

As a service management suite, OTRS is traditionally used by help desks, ITSM organizations, corporate security teams and customer service teams.

IT pros! There's nothing better than making our IT profesional's lives easier. No matter if you're a CTO, IT manager, IT support specialist, or sysadmin - Spiceworks has something for you.

Rating


4.5 / 5
(61)
Read All Reviews

4.5 / 5
(461)
Read All Reviews

Ideal number of Users

10 - 1000+

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • check Contract Management
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • check Release Management
  • check Self Service Portal
  • check Service Catalog
  • check Service Reporting
  • check Ticket Management
  • close Contract Management
  • check Incident Management
  • check IT Asset Management
  • close Knowledge Management
  • close Release Management
  • check Self Service Portal
  • close Service Catalog
  • close Service Reporting
  • check Ticket Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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OTRS vs Spiceworks Network Monitor

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share Share Your Comparison of Spiceworks Network Monitor vs OTRS