IncidentMonitor vs VIZOR ServiceDesk & IT Assets

Starting Price

$36.00/month/user

Not provided by vendor

Best For

We focus on organizations with a service desk of 10 to 100 support agents. internal or external support. The Enterprise functionality also attracts large enterprises.

VIZOR is for users who want the provision of effective infrastructure and end-user support. The target needs identification, management and resolution of incidents and problems.

Ideal number of Users

2 - 1000+

1 - 1000+

Rating


4 / 5
(6)
Read All Reviews

4 / 5
(1)

Ease of Use


4.3 / 5

3 / 5

Customer Support


4.6 / 5

5 / 5

Features & Functionality


3 / 5

4 / 5

Value for Money


3.3 / 5

4 / 5

Product Features

  • Contract Management
  • Incident Management
  • IT Asset Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management
  • Contract Management
  • Incident Management
  • IT Asset Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management

Screenshots

View 5 screenshots 24314 thumb
View 5 screenshots 180490 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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IncidentMonitor vs VIZOR ServiceDesk & IT Assets

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VIZOR ServiceDesk & IT Assets vs IncidentMonitor