Service Desk vs Symantec Ghost Solution Suite

Starting Price

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Best For

Medium and large organizations. Private enterprises, Government Agencies, Non-Profit Organizations, and Educational Institutions rely on InvGate Assets on a daily basis to meet their ITSM needs.

IT Service solution that helps businesses of all sizes with bare-metal deployment, automated task execution & sequencing, disk imaging, device mapping and more.


4.6 / 5
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4.3 / 5
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Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use

4.6 / 5

  • "Everything we wanted from the software, it delivered. Very easy to use, very powerful to fit your needs, and very good customer support."

  • "This product is a very powerful tool for managing incidents and requirements, with easy and intuitive capabilities."

4.1 / 5

Customer Support

4.6 / 5

  • "Personalization is the best option of this soft. Is a tool that is modeled to the extent of the help desk you want to create."

  • "Amazed that this good a service desk product exists for this price."

3.7 / 5

Features & Functionality

4.4 / 5

  • "The interface is awesome. We believe that in these terms is the best software on the market."

  • "I like that the tickets can be designed to be used very simple and you can require any level of detail you'd like from the user."

4.2 / 5

  • "If an image may be acquired, this tells me that the health of the hard drive is reasonable stable."

  • "Very easy to use from an end user perspective. Simple interface that allows for a lot of functionality."

Value for Money

4.5 / 5

3.9 / 5

Product Features

  • check Contract Management
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • check Release Management
  • check Self Service Portal
  • check Service Catalog
  • check Service Reporting
  • check Ticket Management
  • close Contract Management
  • close Incident Management
  • check IT Asset Management
  • close Knowledge Management
  • close Release Management
  • close Self Service Portal
  • close Service Catalog
  • close Service Reporting
  • close Ticket Management


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  • 24/7 (Live Rep)
  • Business Hours
  • Online
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  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
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Service Desk vs Symantec Ghost Solution Suite


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