Service Desk vs Symantec Ghost Solution Suite

Starting Price

Not provided by vendor Not provided by vendor

Best For

Medium and large organizations. Private enterprises, Government Agencies, Non-Profit Organizations, and Educational Institutions rely on InvGate Assets on a daily basis to meet their ITSM needs.

IT Service solution that helps businesses of all sizes with bare-metal deployment, automated task execution & sequencing, disk imaging, device mapping and more.

Rating


4.6 / 5
(64)
Read All Reviews

4.3 / 5
(29)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.6 / 5


  • "Everything we wanted from the software, it delivered. Very easy to use, very powerful to fit your needs, and very good customer support."

  • "This product is a very powerful tool for managing incidents and requirements, with easy and intuitive capabilities."


4.1 / 5


Customer Support


4.6 / 5


  • "Personalization is the best option of this soft. Is a tool that is modeled to the extent of the help desk you want to create."

  • "Amazed that this good a service desk product exists for this price."


3.7 / 5


Features & Functionality


4.4 / 5


  • "The interface is awesome. We believe that in these terms is the best software on the market."

  • "I like that the tickets can be designed to be used very simple and you can require any level of detail you'd like from the user."


4.2 / 5


  • "If an image may be acquired, this tells me that the health of the hard drive is reasonable stable."

  • "Very easy to use from an end user perspective. Simple interface that allows for a lot of functionality."

Value for Money


4.5 / 5



3.9 / 5


Product Features

  • check Contract Management
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • check Release Management
  • check Self Service Portal
  • check Service Catalog
  • check Service Reporting
  • check Ticket Management
  • close Contract Management
  • close Incident Management
  • check IT Asset Management
  • close Knowledge Management
  • close Release Management
  • close Self Service Portal
  • close Service Catalog
  • close Service Reporting
  • close Ticket Management

Screenshots

View 5 screenshots 11652 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of Symantec Ghost Solution Suite vs Service Desk

Service Desk vs Symantec Ghost Solution Suite

Share

share Share Your Comparison of Symantec Ghost Solution Suite vs Service Desk