Accelo vs Jira Service Desk

Starting Price

$39.00/month/user

$10.00/month

Best For

Any professional service organization that serves clients and bills for time. Accelo streamlines all client service processes in one place, managing team schedules and projects.

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Rating


4.5 / 5
(127)


4.5 / 5
(226)

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4 / 5

4 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Contract Management
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • check Release Management
  • check Self Service Portal
  • close Service Catalog
  • check Service Reporting
  • check Ticket Management
  • check Contract Management
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • check Release Management
  • check Self Service Portal
  • check Service Catalog
  • check Service Reporting
  • check Ticket Management

Screenshots

View 5 screenshots 31431 thumb
View 5 screenshots 108510 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Jira Service Desk vs Accelo

Accelo vs Jira Service Desk

Share

share Share Your Comparison of Jira Service Desk vs Accelo