Jira Service Desk vs Planio

Starting Price

$10.00/month

$9.00/month

Best For

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

Software development teams use Planio for issue and bug tracking, agile workflows, tight integration with GIT/SVN, wikis and help desk.

Rating


4.5 / 5
(236)
Read All Reviews

4.5 / 5
(20)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

  • check Contract Management
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • check Release Management
  • check Self Service Portal
  • check Service Catalog
  • check Service Reporting
  • check Ticket Management
  • close Contract Management
  • check Incident Management
  • close IT Asset Management
  • check Knowledge Management
  • check Release Management
  • check Self Service Portal
  • close Service Catalog
  • close Service Reporting
  • check Ticket Management

Screenshots

View 5 screenshots 108510 thumb
View 1 screenshot 31075 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

share Share Your Comparison of Planio vs Jira Service Desk

Jira Service Desk vs Planio

Share

share Share Your Comparison of Planio vs Jira Service Desk