Jira Service Desk vs unitworx

Starting Price

$10.00/month

Not provided by vendor

Best For

IT Teams. Growing companies moving away from using emails for support, who want a solution to be implemented quickly and who want to consolidate systems and use a single platform across IT.

unitworx is a fully-integrated ITSM Software designed and developed to master the challenges of small and medium sized IT companies or departments.

Rating


4.5 / 5
(225)


5 / 5
(1)

Ideal number of Users

2 - 1000+

1000+

Ease of Use


4 / 5

5 / 5

Customer Support


4.5 / 5

5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

  • check Contract Management
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • check Release Management
  • check Self Service Portal
  • check Service Catalog
  • check Service Reporting
  • check Ticket Management
  • close Contract Management
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • close Release Management
  • close Self Service Portal
  • close Service Catalog
  • check Service Reporting
  • check Ticket Management

Screenshots

View 5 screenshots 108510 thumb
View 5 screenshots 38294 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • close Webinars
  • close Documentation

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Jira Service Desk vs unitworx

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