Planio vs TOPdesk

Starting Price

$9.00/month

$55.00/month

Best For

Software development teams use Planio for issue and bug tracking, agile workflows, tight integration with GIT/SVN, wikis and help desk.

TOPdesk provides a solution for the service desks of small companies and large multinationals alike with an application that can be used by supporting departments like IT, HR or Facilities.

Rating


4.5 / 5
(20)


4.5 / 5
(35)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

Customer Support


5 / 5

5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4.5 / 5

4.5 / 5

Product Features

  • close Contract Management
  • check Incident Management
  • close IT Asset Management
  • check Knowledge Management
  • check Release Management
  • check Self Service Portal
  • close Service Catalog
  • close Service Reporting
  • check Ticket Management
  • check Contract Management
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • check Release Management
  • check Self Service Portal
  • check Service Catalog
  • check Service Reporting
  • check Ticket Management

Screenshots

View 1 screenshot 31075 thumb
View 5 screenshots 98477 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Planio vs TOPdesk

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