SolarWinds Passportal vs Opsgenie

Starting Price

$70.00/month

$15.00/month/user

Best For

Ideal for MSP and/or internal IT services teams that need easy-to-use, simple, cloud-based password security and IT documentation in co-managed IT environments.

SMB and Mid & Large Enterprise

Product Features

  • close Contract Management
  • close Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • close Release Management
  • check Self Service Portal
  • close Service Catalog
  • close Service Reporting
  • close Ticket Management
Not provided by vendor

Rating


4.4 / 5
(82)
Read All Reviews

4.7 / 5
(116)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4.2 / 5


  • "It's easy to use, secure and seems to get regular development."

  • "Easy to use and easy to setup and easier to administor."


4.4 / 5


  • "The thing i like the most is the number of integrations with other services out of the box. Super easy to use and set up."

  • "Really useful, reliable and easy to use service."

Customer Support


4.4 / 5



4.7 / 5


  • "Great Product, best customer service I have seen in a long time."

  • "The only problem we are solving with OpsGenie is reliable delivery of all alerts to our support team."

Features & Functionality


4.2 / 5


  • "The ability to use Passportal with Screenconnect has been an added bonus as it makes logging into systems much quicker than before."

  • "Support and sales teams have been quite responsive on this, our second go."


4.6 / 5


  • "OpsGenie has great functionalities with an awesome user-friendly interface that anyone can understand."

  • "The ease of installation and configuration. And the support team was great to help get things configured quickly."

Value for Money


4.4 / 5



4.4 / 5


Screenshots

View 4 screenshots 188555 thumb
View 1 screenshot 138265 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SolarWinds Passportal vs Opsgenie

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