decídalo vs Zendesk

Starting Price

Not provided by vendor

$5.00/month/user

Best For

The industry solution for IT services and consulting decídalo is used by international companies with more than 70,000 users worldwide as well as by boutique consulting firms with 10 employees.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Rating

(0)
4.5 / 5
(2245)
Read All Reviews

Ideal number of Users

50 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Product Features

  • close Contract Management
  • close Incident Management
  • close IT Asset Management
  • check Knowledge Management
  • close Release Management
  • close Self Service Portal
  • close Service Catalog
  • check Service Reporting
  • close Ticket Management
  • check Contract Management
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • check Release Management
  • check Self Service Portal
  • check Service Catalog
  • check Service Reporting
  • check Ticket Management

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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decídalo vs Zendesk

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