YOUZER vs Zendesk

Starting Price

$0.20/month/user

$5.00/month

Best For

Our customers are companies over 50 people with a high usage of SaaS tools.

From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.

Rating


4.8 / 5
(4)

4.3 / 5
(2248)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


5 / 5

4.3 / 5

Customer Support


4.5 / 5

4.3 / 5

Features & Functionality


4.5 / 5

4.3 / 5

Value for Money


4.3 / 5

4.1 / 5

Product Features

  • check Contract Management
  • close Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • close Release Management
  • check Self Service Portal
  • check Service Catalog
  • check Service Reporting
  • close Ticket Management
  • check Contract Management
  • check Incident Management
  • check IT Asset Management
  • check Knowledge Management
  • check Release Management
  • check Self Service Portal
  • check Service Catalog
  • check Service Reporting
  • check Ticket Management

Screenshots

View 5 screenshots 121489 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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YOUZER vs Zendesk

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