Netmon vs ServiceTonic

Best For

Who Uses This Software?

Our customers include government agencies, DOD, fortune 100, 500 companies, large enterprises and small to medium sized business alike. We provide a full featured solution without compromises.

ServiceTonic targets small and medium size enterprises as well as enterprise departments that want to easily and effectively automate their IT and not IT support services with a strong ROI.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$20.00/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

Not provided by vendor
  • Contract Management
  • Incident Management
  • IT Asset Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management

Screenshots

View 5 screenshots 40307 thumb
View 4 screenshots 70175 thumb

Ratings

Overall

(0)
4 / 5
(1)

Ease of Use


4 / 5

Customer Service


4 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of ServiceTonic vs Netmon


Netmon vs ServiceTonic

Best For

Who Uses This Software?

Our customers include government agencies, DOD, fortune 100, 500 companies, large enterprises and small to medium sized business alike. We provide a full featured solution without compromises.

ServiceTonic targets small and medium size enterprises as well as enterprise departments that want to easily and effectively automate their IT and not IT support services with a strong ROI.

Target Customer Size (Users)

1 - 1000+

1 - 1000+

Pricing

Starting Price

Not provided by vendor

$20.00/month/user

Free Trial

Yes Yes

Free Version

No Yes

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

Not provided by vendor
  • Contract Management
  • Incident Management
  • IT Asset Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management

Ratings

Overall

(0)
4 / 5
(1)

Ease of Use


4 / 5

Customer Service


4 / 5

Features & Functionality

Value for Money

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of ServiceTonic vs Netmon