Starting Price

Best For

IT pros! There's nothing better than making our IT profesional's lives easier. No matter if you're a CTO, IT manager, IT support specialist, or sysadmin - Spiceworks has something for you.

IT Professionals who want to save time by automating the computer repair process.

Rating

Ideal number of Users

1 - 1000+

1 - 99

Ease of Use

• "The ease of use and price point for Spiceworks is perfect for a team of our size. Ticket updating is great for end users."


• "I like that Spiceworks is free, the product is easy to use and the apps are great."

• Not enough reviews

Customer Support

• "The helpdesk is free for unlimited users, you cannot get better than this. This tool is great for setting up IT help desk in house."


• "The software works awesome for inventory and helpdesk. The culture and community surrounding Spiceworks is amazing."

• Not enough reviews

Features & Functionality

• "I enjoy the community and all the modules that come with Spiceworks. I even enjoy the ingenuity of how its free yet very high quality."


• "It was incredibly easy to set up, and is fantastic for a growing company that needs to formalize help desk ops quickly."

• Not enough reviews

Value for Money

• "Spiceworks Help Desk is very user friendly and is a great cost effective ticketing system."


• "For the price of free, this is a great Help Desk solution, especially for small staff."

• Not enough reviews

Product Features

• close Contract Management
• check Incident Management
• check IT Asset Management
• close Knowledge Management
• close Release Management
• check Self Service Portal
• close Service Catalog
• close Service Reporting
• check Ticket Management

• close Contract Management
• check Incident Management
• close IT Asset Management
• close Knowledge Management
• close Release Management
• close Self Service Portal
• close Service Catalog
• close Service Reporting
• check Ticket Management

Screenshots

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

• 24/7 (Live Rep)
• Business Hours
• Online

• 24/7 (Live Rep)
• Business Hours
• Online

Training

• check In Person
• check Live Online
• check Webinars
• check Documentation

• close In Person
• check Live Online
• check Webinars
• check Documentation