Spiceworks Network Monitor vs TechSuite

Starting Price

$0.01/one-time/user

$25.00/month

Best For

IT pros! There's nothing better than making our IT profesional's lives easier. No matter if you're a CTO, IT manager, IT support specialist, or sysadmin - Spiceworks has something for you.

IT Professionals who want to save time by automating the computer repair process.

Rating


4.4 / 5
(466)
Read All Reviews

4.6 / 5
(5)

Ideal number of Users

1 - 1000+

1 - 99

Ease of Use


4.3 / 5


  • "The ease of use and price point for Spiceworks is perfect for a team of our size. Ticket updating is great for end users."

  • "I like that Spiceworks is free, the product is easy to use and the apps are great."


4.8 / 5


Customer Support


4.2 / 5


  • "The helpdesk is free for unlimited users, you cannot get better than this. This tool is great for setting up IT help desk in house."

  • "The software works awesome for inventory and helpdesk. The culture and community surrounding Spiceworks is amazing."


4.8 / 5


Features & Functionality


4.2 / 5


  • "I enjoy the community and all the modules that come with Spiceworks. I even enjoy the ingenuity of how its free yet very high quality."

  • "It was incredibly easy to set up, and is fantastic for a growing company that needs to formalize help desk ops quickly."


4.7 / 5


Value for Money


4.6 / 5


  • "Spiceworks Help Desk is very user friendly and is a great cost effective ticketing system."

  • "For the price of free, this is a great Help Desk solution, especially for small staff."


4.3 / 5


Product Features

  • close Contract Management
  • check Incident Management
  • check IT Asset Management
  • close Knowledge Management
  • close Release Management
  • check Self Service Portal
  • close Service Catalog
  • close Service Reporting
  • check Ticket Management
  • close Contract Management
  • check Incident Management
  • close IT Asset Management
  • close Knowledge Management
  • close Release Management
  • close Self Service Portal
  • close Service Catalog
  • close Service Reporting
  • check Ticket Management

Screenshots

View 5 screenshots 21400 thumb
View 3 screenshots 20544 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Spiceworks Network Monitor vs TechSuite

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