Web Help Desk vs FootPrints

Awards

Starting Price

$695.00/one-time/user

Not provided by vendor

Best For

IT Admins, Help Desk Technicians, Service Desk Technicians, Technical Support

Small to Medium sized businesses who would benefit from streamlining and automating their Service Desk and ITSM processes in a fully customizable ITIL verified Service Desk solution.

Rating


4 / 5
(105)


3.5 / 5
(21)

Ideal number of Users

1 - 99

2 - 1000+

Ease of Use


4 / 5

3.5 / 5

Customer Support


4 / 5

3.5 / 5

Features & Functionality


4 / 5

3.5 / 5

Value for Money


4 / 5

3.5 / 5

Product Features

  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • close Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal

Screenshots

View 3 screenshots 128199 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Web Help Desk vs FootPrints

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