Kaseya VSA vs MIR3

Starting Price

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Best For

MSPs seeking more revenue & profitability, and small IT Departments needing to do more with less use Kaseya VSA to remotely and easily scale and manage less than 100 to more than 50,000 endpoints

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Rating


4.1 / 5
(175)
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(0)

Ideal number of Users

1 - 1000+

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Ease of Use


3.6 / 5


  • "Its powerful and easy to use. So, get your team on it, they would love it."

  • "When it works it is easy to use as long as you assemble your connection structure carefully. Works in both IE and Chrome desktop edition."



Customer Support


3.6 / 5


  • "Good overall experience although my service desk have had confidence knocked in the product with recent outages."

  • "Service Desk module is good and we use it everyday."



Features & Functionality


4.2 / 5


  • "What I love about this product, it has a lot of modules that helps me a lot to meet on my general requirement."

  • "Potential to do so many things with it. I like the ability to see software and hardware inventory quickly and run reports."



Value for Money


3.8 / 5


  • "Significant reduction in operational costs and increase in our ability to deliver value."

  • "The price is great compared to others. The back end and configuration could be easier and more intuitive."



Product Features

  • check Asset Tracking
  • close Availability Management
  • check Change Management
  • check Configuration Management
  • close Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • close Self Service Portal
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Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
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Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
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Kaseya VSA vs MIR3

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