Kaseya VSA vs Kayako

Starting Price

Not provided by vendor

$15.00/month/user

Best For

MSPs seeking more revenue & profitability, and small IT Departments needing to do more with less use Kaseya VSA to remotely and easily scale and manage more less than 100 to more than 50,000 endpoints

Organizations of all types and sizes - from microbusiness to the enterprise - trust Kayako to power their customer service.

Rating


4 / 5
(166)


4 / 5
(150)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


3.5 / 5

4 / 5

Customer Support


3.5 / 5

4 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • check Asset Tracking
  • close Availability Management
  • check Change Management
  • check Configuration Management
  • close Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • close Self Service Portal
  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal

Screenshots

View 5 screenshots 173428 thumb
View 5 screenshots 63439 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Kaseya VSA vs Kayako

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