ConnectWise Manage vs Vivantio

Starting Price

Not provided by vendor

$48.00/month/user

Best For

Made for companies that sell, service, and support technology- from managed service providers and cloud service providers to managed print, VOIP, VARs.

Mid-size and growing businesses with service management operations that need reporting/analysis, customizable branding, routing, escalation, real-time chat, interaction tracking and more.

Rating


4 / 5
(169)
Read All Reviews

4.5 / 5
(161)
Read All Reviews

Ideal number of Users

1 - 499

1 - 1000+

Ease of Use


3.5 / 5

4 / 5

Customer Support


4 / 5

4.5 / 5

Features & Functionality


4 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • check Asset Tracking
  • check Availability Management
  • close Change Management
  • check Configuration Management
  • check Contract/License Management
  • close Incident Management
  • check Problem Management
  • check Project Management
  • close Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ConnectWise Manage vs Vivantio

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