Cherwell Software vs mHelpDesk vs SolarWinds RMM

Awards

Rating


4.5 / 5
(129)


4.5 / 5
(755)


4 / 5
(22)

Starting Price

$150.00/month

$169.00/month

Not provided by vendor

Best For

Service Desk professionals who require a fully-integrated system- one that is easily customized - automating ITIL and custom workflows. Perfect for companies supporting 1,000+ end-users.

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

The SolarWinds® RMM platform is built for both managed service providers and in-house IT professionals who manage complex IT environments-whether on-site or remotely.

Ideal number of Users

10 - 1000+

2 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

4 / 5

Customer Support


4.5 / 5

4.5 / 5

4 / 5

Features & Functionality


4.5 / 5

4 / 5

4.5 / 5

Value for Money


4.5 / 5

4 / 5

4 / 5

Product Features

  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • close Asset Tracking
  • close Availability Management
  • close Change Management
  • check Configuration Management
  • check Contract/License Management
  • close Incident Management
  • close Problem Management
  • close Project Management
  • close Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • close Availability Management
  • close Change Management
  • check Configuration Management
  • close Contract/License Management
  • check Incident Management
  • check Problem Management
  • close Project Management
  • check Release & Deployment Management
  • check Self Service Portal

Screenshots

View 1 screenshot 39084 thumb
View 5 screenshots 100329 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of SolarWinds RMM vs mHelpDesk vs Cherwell Software

Cherwell Software vs mHelpDesk vs SolarWinds RMM

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share Share Your Comparison of SolarWinds RMM vs mHelpDesk vs Cherwell Software