PagerDuty vs SMART SERVICE DESK ITSM

Awards

Starting Price

Not provided by vendor Not provided by vendor

Best For

Engineering teams, Support Teams, System Administrators, NOC teams at any scale -- from startups to Fortune 500 companies.

Banks, Retails, Automobiles, FMCG, Universities, Manufacturing, Pharmacy, construction, Real estate, Government, all other private and government sector organizations

Rating


4.5 / 5
(50)


4.5 / 5
(30)

Ideal number of Users

1000+

2 - 1000+

Ease of Use


4 / 5

4.5 / 5

Customer Support


4.5 / 5

4.5 / 5

Features & Functionality


4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

Product Features

Not provided by vendor
  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal

Screenshots

View 5 screenshots 15888 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of SMART SERVICE DESK ITSM vs PagerDuty

PagerDuty vs SMART SERVICE DESK ITSM

Share

share Share Your Comparison of SMART SERVICE DESK ITSM vs PagerDuty