IncidentMonitor vs ServiceNow

Awards

Starting Price

$36.00/month/user

$10,000.00/year

Best For

We focus on organizations with a service desk of 10 to 100 support agents. internal or external support. The Enterprise functionality also attracts large enterprises.

ITSM space. This includes growing organizations of all sizes, in any industry.

Rating


4 / 5
(6)


4 / 5
(22)

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4 / 5

Customer Support


4.5 / 5

4 / 5

Features & Functionality


3 / 5

4 / 5

Value for Money


3.5 / 5

4 / 5

Product Features

  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • close Availability Management
  • check Change Management
  • check Configuration Management
  • close Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • close Release & Deployment Management
  • check Self Service Portal

Screenshots

View 5 screenshots 24314 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of ServiceNow vs IncidentMonitor

IncidentMonitor vs ServiceNow

Share

share Share Your Comparison of ServiceNow vs IncidentMonitor