SolarWinds Service Desk vs VMware Service Manager

Awards

Starting Price

$19.00/month/user

Not provided by vendor

Best For

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

Cloud-based IT service management solution that helps small to large size firms manage and track IT services, perform non-disruptive testing and more with a centralized recovery service.

Rating


4.6 / 5
(477)
Read All Reviews

5 / 5
(7)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.6 / 5

4.5 / 5

Customer Support


4.7 / 5

4.5 / 5

Features & Functionality


4.4 / 5

4.5 / 5

Value for Money


4.5 / 5

5 / 5

Product Features

  • check Asset Tracking
  • close Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • close Asset Tracking
  • check Availability Management
  • close Change Management
  • check Configuration Management
  • close Contract/License Management
  • check Incident Management
  • close Problem Management
  • close Project Management
  • check Release & Deployment Management
  • close Self Service Portal

Screenshots

View 5 screenshots 101573 thumb
View 2 screenshots 151298 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of VMware Service Manager vs SolarWinds Service Desk

SolarWinds Service Desk vs VMware Service Manager

Share

share Share Your Comparison of VMware Service Manager vs SolarWinds Service Desk