Freshservice vs ITSM 365

Awards

Starting Price

$19.00/month/user

Not provided by vendor

Best For

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

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Rating


4.5 / 5
(362)
Read All Reviews
(0)

Ideal number of Users

1 - 1000+

Not provided by vendor

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4.5 / 5

Value for Money


4.5 / 5

Product Features

  • check Asset Tracking
  • close Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • close Asset Tracking
  • close Availability Management
  • check Change Management
  • close Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • close Release & Deployment Management
  • check Self Service Portal

Screenshots

View 5 screenshots 104551 thumb
View 2 screenshots 22632 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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Freshservice vs ITSM 365

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