Freshservice vs LANDESK Service Desk

Best For

Who Uses This Software?

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

Mid-large enterprise organizations worldwide (ITSM and business depts.) All industry sectors - both private commercial and public (health, government, education) Onpremise or Cloud

Target Customer Size (Users)

1 - 1000+

500 - 1000+

Pricing

Starting Price

$19.00/month/user

Not provided by vendor

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Asset Tracking
  • Availability Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Incident Management
  • Problem Management
  • Project Management
  • Release & Deployment Management
  • Self Service Portal
  • Asset Tracking
  • Availability Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Incident Management
  • Problem Management
  • Project Management
  • Release & Deployment Management
  • Self Service Portal

Screenshots

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Ratings

Overall


4.5 / 5
(343)

4 / 5
(8)

Ease of Use


4.5 / 5

3.5 / 5

Customer Service


4.5 / 5

3.5 / 5

Features & Functionality


4.5 / 5

3.5 / 5

Value for Money


4.5 / 5

3.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of LANDESK Service Desk vs Freshservice


Freshservice vs LANDESK Service Desk

Best For

Who Uses This Software?

Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.

Mid-large enterprise organizations worldwide (ITSM and business depts.) All industry sectors - both private commercial and public (health, government, education) Onpremise or Cloud

Target Customer Size (Users)

1 - 1000+

500 - 1000+

Pricing

Starting Price

$19.00/month/user

Not provided by vendor

Free Trial

Yes Yes

Free Version

No No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Asset Tracking
  • Availability Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Incident Management
  • Problem Management
  • Project Management
  • Release & Deployment Management
  • Self Service Portal
  • Asset Tracking
  • Availability Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Incident Management
  • Problem Management
  • Project Management
  • Release & Deployment Management
  • Self Service Portal

Ratings

Overall


4.5 / 5
(343)

4 / 5
(8)

Ease of Use


4.5 / 5

3.5 / 5

Customer Service


4.5 / 5

3.5 / 5

Features & Functionality


4.5 / 5

3.5 / 5

Value for Money


4.5 / 5

3.5 / 5

Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of LANDESK Service Desk vs Freshservice