Agiloft vs 4me

Awards

Starting Price

$65.00/month/user

Not provided by vendor

Best For

Focused on mid to large companies that need robust automation, Agiloft provides deep and rapid customization that easily adapts to serve a wide range of vertical industries.

4me is built specifically for multinational organizations or organizations with many outsourced services and managed service providers.

Rating


4.8 / 5
(27)
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4.7 / 5
(14)
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Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.6 / 5


  • "Ease of use - Even our fairly non-technical users find AG easy to pick up, and with light training are productive immediately."

  • "Ease of use and accommodations for the purpose it serves."


4.8 / 5


Customer Support


4.8 / 5


  • "PROS: Agiloft especially excels at scalable customization, fair pricing and customer service."

  • "The customer support is second to none when we have a need to modify or simply ask a question."


4.8 / 5


Features & Functionality


4.7 / 5


  • "Be sure that the system can meet your functionality requirements by doing a test implementation."

  • "CONS: With so many possibilities for customization comes a number of decisions that need to be made."


4.5 / 5


  • "Greatest interface I have seen in ITSM combined with 'Google-like' performance."

  • "User experience, customization of the self-service, strength of the out of the box standard ITIL processes and the speed of use."

Value for Money


4.8 / 5



5 / 5


Product Features

  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal

Screenshots

View 1 screenshot 168559 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Agiloft vs 4me

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