Alloy Navigator vs 4me

Awards

Starting Price

$19.00/month/user

Not provided by vendor

Best For

Small, medium and large companies of all industries looking for an all-encompassing solution accompanied by a powerful, process automation system, 3rd-party integration and a flexible API.

4me is built specifically for multinational organizations or organizations with many outsourced services and managed service providers.

Rating


4.5 / 5
(39)
Read All Reviews

4.7 / 5
(14)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.1 / 5


  • "This software is very easy to use. It keeps track of all our work tickets and inventory very well."

  • "Alloy user portal and technician portals are easy to use. Runs quickly and smoothly."


4.8 / 5


Customer Support


4.7 / 5


  • "Easy tracking of hardware and software licenses. Tracking of helpdesk issues has been easier that previous product."

  • "Customer support tracking, Purchasing, Client Portal."


4.8 / 5


Features & Functionality


4.4 / 5


  • "Brings useful information quickly to your screen."

  • "It brings vital information about user's systems quickly to the screen, allowing an easy way to maintain inventory and connection information."


4.5 / 5


  • "Greatest interface I have seen in ITSM combined with 'Google-like' performance."

  • "User experience, customization of the self-service, strength of the out of the box standard ITIL processes and the speed of use."

Value for Money


4.4 / 5



5 / 5


Product Features

  • check Asset Tracking
  • close Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal

Screenshots

View 5 screenshots 191623 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Alloy Navigator vs 4me

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