ServiceDesk Plus MSP vs 4me

Awards

Starting Price

$1,445.00/year

$40.00/month/user

Best For

ServiceDesk Plus MSP provides a comprehensive service desk to managed service providers with the ease of use SMBs need and the powerful features that enterprises demand to level-up their business.

4me is built specifically for multinational enterprises, government agencies and their managed service providers (MSPs).

Rating


4 / 5
(3)

4.7 / 5
(14)
Read All Reviews

Ideal number of Users

1 - 1000+

100 - 1000+

Ease of Use


4 / 5



4.8 / 5


Customer Support


3.7 / 5



4.8 / 5


Features & Functionality


3.7 / 5



4.5 / 5


  • "Greatest interface I have seen in ITSM combined with 'Google-like' performance."

  • "User experience, customization of the self-service, strength of the out of the box standard ITIL processes and the speed of use."

Value for Money


4 / 5



5 / 5


Product Features

  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal

Screenshots

View 5 screenshots 90605 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ServiceDesk Plus MSP vs 4me

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