LANDESK Service Desk vs Opsgenie

Awards

Rating


3.5 / 5
(7)


4.5 / 5
(109)

Starting Price

Not provided by vendor

$15.00/month/user

Best For

Mid-large enterprise organizations worldwide (ITSM and business depts.) All industry sectors - both private commercial and public (health, government, education) Onpremise or Cloud

SMB and Mid & Large Enterprise

Ideal number of Users

500 - 1000+

2 - 1000+

Ease of Use


3 / 5

4.5 / 5

Customer Support


3.5 / 5

4.5 / 5

Features & Functionality


3.5 / 5

4.5 / 5

Value for Money


3.5 / 5

4.5 / 5

Product Features

  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • close Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • close Asset Tracking
  • close Availability Management
  • close Change Management
  • close Configuration Management
  • close Contract/License Management
  • check Incident Management
  • close Problem Management
  • close Project Management
  • close Release & Deployment Management
  • close Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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LANDESK Service Desk vs Opsgenie

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