VIRIMA vs NetHelpDesk

Awards

Starting Price

$10,000.00/year

$25.00/month/user

Best For

IT operations, asset, service, security, and compliance management teams and application stakeholders in multiple industries, including healthcare, manufacturing, education, and managed services.

Ideally suited to companies looking for a mid-market ITIL aligned service desk solution.

Product Features

  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal

Rating


4.6 / 5
(11)
Read All Reviews

4.7 / 5
(36)
Read All Reviews

Ideal number of Users

10 - 1000+

2 - 1000+

Ease of Use


4.4 / 5



4.4 / 5


Customer Support


5 / 5



4.8 / 5


  • "Any issues we had were soon resolved by their support team. I would recommend this to anyone who needs a robust helpdesk system."

  • "The staff at NetHelpDesk are extremely pleasant to deal. They all know their stuff and treat you as if you're their only customer."

Features & Functionality


4.5 / 5



4.7 / 5


  • "The simplicity of the application is also incredible and actually improves the user and admin experience tenfold."

  • "Our agents find the NetHelpDesk system easier, faster and more intuitive than the solution we previously used."

Value for Money


4.9 / 5



4.6 / 5


Screenshots

View 5 screenshots 161279 thumb
View 5 screenshots 129057 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of NetHelpDesk vs VIRIMA

VIRIMA vs NetHelpDesk

Share

share Share Your Comparison of NetHelpDesk vs VIRIMA