Cockpit IT Service Manager vs Hornbill Service Manager

Rating


5 / 5
(1)

(0)

Starting Price

$44.00/month/user

Not provided by vendor

Best For

Not provided by vendor

Hornbill Service Manager is a helpdesk solution for compaines that promote teamwork as a method to solve problems. Hornbill emphasizes quick set-up and learning for agents.

Ideal number of Users

2 - 1000+

10 - 1000+

Ease of Use


5 / 5

Customer Support


4 / 5

Features & Functionality


2 / 5

Value for Money


3 / 5

Product Features

  • close Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • close Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Cockpit IT Service Manager vs Hornbill Service Manager

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