LogMeIn Rescue vs Naverisk RMM & PSA

Starting Price

$149.00/month/user

Not provided by vendor

Best For

Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, Professional Helpdesks Customer care, and Tech Support organizations

IT Departments and Managed Service Providers (MSPs), Globally. Looking for an affordable but powerful RMM & PSA solution with great service.

Rating


4.6 / 5
(115)
Read All Reviews

4.7 / 5
(25)
Read All Reviews

Ideal number of Users

1 - 1000+

50 - 1000+

Ease of Use


4.6 / 5


  • "Really good feature set, and easy to use. Also has good security making participants feel at ease when you ask to take control of the session."

  • "Have used them for years. Love the program and ease of use."


4.5 / 5


  • "The platform is for the most part easy to use. It does almost everything we could need as an MSP and even some things we never thought of."

  • "Once you are used to it, it is very easy to use. The team helped us get the initial install up and running."

Customer Support


4.4 / 5


  • "It's made it incredibly easy to provide technical support to our employees and customers, unlike anything we've used before."

  • "Many of the customers our Support Team works with are technically challenged."


4.8 / 5


Features & Functionality


4.6 / 5


  • "Remotely viewing and controlling computers and devices is easy. File transfer is secure and navigation through the UI is effortless."

  • "Even my client prefers using this tool as it is quite reputed and safe to use. It is a very reliable software."


4.3 / 5


  • "The company and team that supports it, as well as the functionalities. The interface was easy to navigate."

  • "This allows me to better sleep each night. M notified if a service or server has gone down or requires any attention."

Value for Money


4.2 / 5



4.7 / 5


Product Features

  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • check Availability Management
  • close Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal

Screenshots

Capterra screenshot placeholder
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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LogMeIn Rescue vs Naverisk RMM & PSA

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