NinjaRMM vs SUMMIT

Awards

Starting Price

$3.00/month

$40.00/month/user

Best For

NinjaRMM works with managed service providers of all sizes and mid-market internal IT teams around the world.

SUMMIT currently focuses on India, Australia, US and Middle-East markets. SUMMIT's customers include large enterprises, upper-mid market segment companies across all industry verticals as well as MSPs

Rating


4.9 / 5
(82)
Read All Reviews

4.4 / 5
(10)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.9 / 5


  • "Ease of use is the best part about the software, but my biggest reason for loving Ninja is the support team."

  • "Ninja RMM is easily the best RMM on the market. It is truly cloud based, responsive, and mostly easy to use."


4.7 / 5


Customer Support


4.9 / 5


  • "NinjaRMM's customer support team is dedicated to helping make NinjaRMM both priced right and function well for your needs."

  • "The online community is very active and the key people at NinjaRMM are right there just as involved and always ready to listen to new ideas."


4.1 / 5


Features & Functionality


4.6 / 5


  • "Yet despite the simplicity, it is also very powerful. I have confidence that I know the status of all our Windows systems."

  • "It's compact but powerful. Not as big and cluttered as other RMMs."


4.3 / 5


Value for Money


4.8 / 5


  • "We get RMM, Teamviewer, Webroot and Malwarebytes all for the cost of the RMM agent. Their support is great too."

  • "Better management of my hosts and cost savings."


4.6 / 5


Product Features

  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • close Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • close Contract/License Management
  • check Incident Management
  • check Problem Management
  • close Project Management
  • check Release & Deployment Management
  • check Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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NinjaRMM vs SUMMIT

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