ServiceDesk Plus MSP vs SysAid

Awards

Rating


4 / 5
(3)


4 / 5
(136)

Starting Price

$1,445.00/year

Not provided by vendor

Best For

ServiceDesk Plus MSP provides a comprehensive service desk to managed service providers with the ease of use SMBs need and the powerful features that enterprises demand to level-up their business.

SysAid serves organizations spanning all industries and sizes from SMBs to Fortune 500 corporations. From our basic to enterprise edition, there is something to suit businesses of all magnitudes.

Ideal number of Users

1 - 1000+

2 - 1000+

Ease of Use


4 / 5

4 / 5

Customer Support


3.5 / 5

4 / 5

Features & Functionality


3.5 / 5

4 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • close Release & Deployment Management
  • check Self Service Portal

Screenshots

View 5 screenshots 90605 thumb
View 5 screenshots 37104 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ServiceDesk Plus MSP vs SysAid

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