Milldesk vs SUMMIT

Starting Price

Not provided by vendor

$40.00/month/user

Best For

Small and medium IT support center, and many departments

SUMMIT currently focuses on India, Australia, US and Middle-East markets. SUMMIT's customers include large enterprises, upper-mid market segment companies across all industry verticals as well as MSPs

Ideal number of Users

10 - 1000+

10 - 1000+

Rating


4.8 / 5
(5)

4.4 / 5
(10)
Read All Reviews

Ease of Use


4.4 / 5

4.7 / 5

Customer Support


4.8 / 5

4.1 / 5

Features & Functionality


4.4 / 5

4.3 / 5

Value for Money


4.6 / 5

4.6 / 5

Product Features

  • Asset Tracking
  • Availability Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Incident Management
  • Problem Management
  • Project Management
  • Release & Deployment Management
  • Self Service Portal
  • Asset Tracking
  • Availability Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Incident Management
  • Problem Management
  • Project Management
  • Release & Deployment Management
  • Self Service Portal

Screenshots

View 5 screenshots 191428 thumb
View 5 screenshots 95440 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Milldesk vs SUMMIT

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SUMMIT vs Milldesk