Vision Helpdesk vs Canfigure

Starting Price

$8.00/month/user

Not provided by vendor

Best For

Ecommerce Business, Online Business, Software Companies, Support Industry, Web Hosting Companies - Any only business that wants to support their customers via Email, Phone, Chat, Facebook and Twitter

Any industry, companies that want to manage their own environment and need a fully integrated solution. Companies with special requirements unable to find a product flexible enough to meet their needs

Rating


4.6 / 5
(28)
Read All Reviews

4.8 / 5
(12)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.2 / 5



4.9 / 5


Customer Support


4.7 / 5


  • "We highly recommend Vision Help Desk Software."

  • "Vision Helpdesk is Best Satellite Multi-Domain Helpdesk."


4.6 / 5


Features & Functionality


4.5 / 5


  • "They respond quickly with their chat support. Issues are also usually fixed during the chat."

  • "Customer service is very quick to respond as well."


4.3 / 5


Value for Money


4.4 / 5



4.6 / 5


Product Features

  • check Asset Tracking
  • close Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • close Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • close Project Management
  • check Release & Deployment Management
  • check Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Vision Helpdesk vs Canfigure

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