SysAid vs MIR3


Starting Price

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Best For

SysAid serves organizations spanning all industries and sizes from SMBs to Fortune 500 corporations. From our basic to enterprise edition, there is something to suit businesses of all magnitudes.

Cloud-based communication platform that helps large enterprises and federal agencies manage events or natural disasters by sending mass notifications and alerts to teams.

Ideal number of Users

2 - 1000+

1 - 499


4.4 / 5
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Ease of Use

4.4 / 5

  • "The quality of the software is really great. More documentation and tutorial so easy to use, very user friendly."

  • "Great tool for ITSM and easy to use, the cloud service is very good."

Customer Support

4.3 / 5

  • "Their customer support is fantastic, and they also have excellent commutation skills."

  • "Sysaid has been a product that I have seen grown into a fantastic helpdesk platform over 10 years."

Features & Functionality

4.3 / 5

  • "Sysaid is a good Service Desk ticketing System. Although it misses a good user interface."

  • "The system is very intuitive and user friendly. I like the idea that users can open a ticket only via the e-mail."

Value for Money

4.4 / 5

  • "Solid asset management tool with a reasonable cost."

  • "Cost effective and basic tool for ticketing. This tool does not require any training."

Product Features

  • Asset Tracking
  • Availability Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Incident Management
  • Problem Management
  • Project Management
  • Release & Deployment Management
  • Self Service Portal
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  • Business Hours
  • Online
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SysAid vs MIR3


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MIR3 vs SysAid