TeamHeadquarters vs Cireson Analyst Portal

Starting Price

$28.00/month/user

Not provided by vendor

Best For

It departments between 10 and 500 IT members.

The Analyst Portal is ideal for organizations across all industries who are looking to modernize and mature their IT Service Delivery, increase first call resolution, and provide exceptional support.

Ideal number of Users

10 - 499

10 - 1000+

Rating


4.1 / 5
(10)
Read All Reviews

3.9 / 5
(18)
Read All Reviews

Ease of Use


4.3 / 5



3.5 / 5


  • "Does not seem to support complex organization."

  • "It is very easy to use and configure the settings in the Cireson Portal compared to working in the Service Manager Console."

Customer Support


4.9 / 5



3.9 / 5


Features & Functionality


4.2 / 5



3.6 / 5


  • "Performance is at times not ideal, even though we are specced beyond the hardware requirements."

  • "It is easy to track the history of our work items within the team and easy to make customisation to suit our business needs."

Value for Money


4.5 / 5



4.2 / 5


Product Features

  • Asset Tracking
  • Availability Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Incident Management
  • Problem Management
  • Project Management
  • Release & Deployment Management
  • Self Service Portal
  • Asset Tracking
  • Availability Management
  • Change Management
  • Configuration Management
  • Contract/License Management
  • Incident Management
  • Problem Management
  • Project Management
  • Release & Deployment Management
  • Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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TeamHeadquarters vs Cireson Analyst Portal

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Cireson Analyst Portal vs TeamHeadquarters