mHelpDesk vs Samanage vs SolarWinds RMM

Awards

Rating


4.5 / 5
(757)


4.5 / 5
(475)


4 / 5
(22)

Starting Price

$169.00/month

$19.00/month/user

Not provided by vendor

Best For

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees & internal other requesters).

The SolarWinds® RMM platform is built for both managed service providers and in-house IT professionals who manage complex IT environments-whether on-site or remotely.

Ideal number of Users

2 - 1000+

2 - 1000+

1 - 1000+

Ease of Use


4.5 / 5

4.5 / 5

4 / 5

Customer Support


4.5 / 5

4.5 / 5

4 / 5

Features & Functionality


4 / 5

4.5 / 5

4.5 / 5

Value for Money


4 / 5

4.5 / 5

4 / 5

Product Features

  • close Asset Tracking
  • close Availability Management
  • close Change Management
  • check Configuration Management
  • check Contract/License Management
  • close Incident Management
  • close Problem Management
  • close Project Management
  • close Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • check Availability Management
  • check Change Management
  • check Configuration Management
  • check Contract/License Management
  • check Incident Management
  • check Problem Management
  • check Project Management
  • check Release & Deployment Management
  • check Self Service Portal
  • check Asset Tracking
  • close Availability Management
  • close Change Management
  • check Configuration Management
  • close Contract/License Management
  • check Incident Management
  • check Problem Management
  • close Project Management
  • check Release & Deployment Management
  • check Self Service Portal

Screenshots

View 5 screenshots 100329 thumb
View 5 screenshots 101569 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of SolarWinds RMM vs Samanage vs mHelpDesk

mHelpDesk vs Samanage vs SolarWinds RMM

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share Share Your Comparison of SolarWinds RMM vs Samanage vs mHelpDesk