IVR Software

Find the best IVR Software for your business. Compare product reviews and features to build your list.

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Five9 IVR Software with advanced speech recognition helps businesses automate common customer interactions while maintaining high-quality service. Enable intuitive self-service options for quick problem resolution and call routing. Free up agents for high priority issues while reducing costs. Great for bill payment, common queries, appointment reminders, order status, debt collections and more. Easy to use - setup new prompts, callback options, & data queries in seconds. Get a quote. Learn more about IVR with Speech Recognition

Cloud Contact Center - Inbound ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Learn more about IVR with Speech Recognition

As the leading independent interactive voice response (IVR) provider, Plum Voice equips companies with everything they need to create and manage superior automated communications, giving businesses more control over their customer-facing communications. By moving IVR outside the call center and providing tools to develop, measure and improve voice applications organizations can create great caller experiences, improve contact center ROI and lower overall customer service costs. Learn more about Plum Voice Hosted IVR

Plum focuses solely on IVR, providing the products, services and tools businesses need to deliver superior automated communication. Learn more about Plum Voice Hosted IVR

PureCloud is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communications voice, chat, email, social and more. An intuitive interface makes it easy to use. Rapid innovation ensures youll exceed customer expectations today and tomorrow. PureCloud is simply powerful and powerfully simple. Learn more about PureCloud

PureCloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. Learn more about PureCloud

Aspect CXP Pro

by Aspect Software

Aspect CXP Pro empowers enterprises to deploy contact center & customer engagement self-service solutions on voice (IVR), text/messaging (chatbots), and mobile channels (disposable apps) with a design-once-deploy-anywhere approach. CXP Pro speeds up time-to-market, lowers customer service cost through automation, lowers average handling time (AHT), frees agents from repetitive tasks, improves the customer experience through 24/7 availability, and increases first contact resolution (FCR). Learn more about Aspect CXP Pro

Aspect CXP Pro lets enterprises design, develop, deploy and manage customer self-service solutions on IVR, text, and mobile channels. Learn more about Aspect CXP Pro

Voxco IVR allows respondents to self-complete pre-recorded surveys through their telephone keypad, whenever they want. Works in Inbound mode (accepting calls to a call center), or Outbound mode (dialing respondents with automated surveys). Voxco IVR can also be used to manage customer satisfaction. Easily send pre-recorded customer support messages tailored to a specific high-volume audience (eg. automated, personalized messages to customers awaiting deliveries with estimated arrival times). Learn more about Voxco IVR

Industry-leading Interactive Voice Response survey system. Deliver self-completion surveys and automated messages to a broad audience. Learn more about Voxco IVR

VoiceGuide IVR

by Katalina Technologies

Fully featured Inbound/Outbound IVR and ACD. Highly configurable. Integrates well with existing systems. Easy to deploy. Easy to manage. Graphical scripting with function blocks for creating solutions without any programming. Cost-effective for smaller installations while providing option to scale up at any time. Free evaluation download available. Learn more about VoiceGuide IVR

Inbound/Outbound IVR and ACD Software. Highly configurable. Integrates well with existing systems. Easy to deploy & Easy to manage. Learn more about VoiceGuide IVR

ETS

by Occam Networks

ETS allows you to take agile approach to the way in which you service your customer base via your IVR. ETS replicates real-world call, monitoring and analysing the outcome of each call to ensure your customers are receiving the experience you (and they!) expect. Check system capacity with our load test feature, deploy new iterations to your voice infrastructure with ease using our functional testing option and then proactively monitor your service and be alerted by ETS if something goes wrong. Learn more about ETS

ETS Records & analyses replicated real-world calls to ensure your entire voice infrastructure provides a flawless customer experience. Learn more about ETS

FluentStream

by FluentStream Technologies

With FluentStreams IVR Auto Attendant feature, you can customize greetings, menu directory, and forward callers to the appropriate person or department. Instead of having receptionists managing all inbound calls, the Auto-Attendant can direct your customers to the information, individual, or team they request. FluentStream offers dynamic cloud-based technology for all businesses, bringing the best performance. Learn more about FluentStream

FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability. Learn more about FluentStream

Desk.com is help desk support software made smarter, easier and more affordable. Learn more about Desk.com

Desk.com is help desk support software made smarter, easier and more affordable. Learn more about Desk.com

ContactWorld

by NewVoiceMedia

NewVoiceMedia is the leading provider of cloud contact center software and IVR for Salesforce, providing 99.999% reliability worldwide. Learn more about ContactWorld

NewVoiceMedia is the leading provider of cloud contact center software and IVR for Salesforce, providing 99.999% reliability worldwide. Learn more about ContactWorld

Talkdesk

by Talkdesk

Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations. Learn more about Talkdesk

Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations. Learn more about Talkdesk

Connect First

by Connect First

Connect First is an award-winning SaaS telecommunications provider known for its powerful, flexible, cost-saving cloud contact center s Learn more about Connect First

Connect First is an award-winning SaaS telecommunications provider known for its powerful, flexible, cost-saving cloud contact center s Learn more about Connect First

Kixie is the fastest way to make more sales calls. Start making local or international calls in 3 minutes with our PowerCall Dialer. Learn more about Kixie PowerCall

Kixie is the fastest way to make more sales calls. Start making local or international calls in 3 minutes with our PowerCall Dialer. Learn more about Kixie PowerCall

uContact

by Integra CCS

Beautiful Contact Center Solution / Multichannel / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! Learn more about uContact

Beautiful Contact Center Solution / Multichannel / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! Learn more about uContact

IVR Studio

by Voicent Communications

Solution that enables you to easily build logical, fast, crystal-clear navigation of phone system menus and options. Learn more about IVR Studio

Solution that enables you to easily build logical, fast, crystal-clear navigation of phone system menus and options. Learn more about IVR Studio

With a CallFire IVR system, you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound traffic. Learn more about CallFire Hosted IVR

With a CallFire IVR system, you can set up surveys, polls, appointment reminders, payments, and more for inbound or outbound traffic. Learn more about CallFire Hosted IVR

CloudCall

by CloudCall

Advanced, cloud-based computer telephony integration for your CRM system. Learn more about CloudCall

Advanced, cloud-based computer telephony integration for your CRM system. Learn more about CloudCall

DialogTech

by DialogTech

Marketing automation software with call tracking, virtual receptionist, voice broadcasting, virtual call center, and call recording. Learn more about DialogTech

Marketing automation software with call tracking, virtual receptionist, voice broadcasting, virtual call center, and call recording. Learn more about DialogTech

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. Learn more about SmartAction Speech IVR System

A fully automated voice and text-enabled omnichannel solution, running in the cloud and powered by artificial intelligence. Learn more about SmartAction Speech IVR System

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement. Learn more about Noble Solution Suite

Noble's omnichannel contact center offers include inbound, outbound, IVR, QA, compliance, advanced analytics, and workforce engagement. Learn more about Noble Solution Suite

Ricochet

by Speed To Contact

The worlds fastest internet lead dialer. Call leads within 1 second flat! Learn more about Ricochet

The worlds fastest internet lead dialer. Call leads within 1 second flat! Learn more about Ricochet

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems. Learn more about inConcert Allegro - Voice CC

InConcert Allegro - Voice Contact Center is a VoIP software is integrated and automated into the business processes and systems. Learn more about inConcert Allegro - Voice CC

Nectar Desk

by Nectar Desk

Solution for small to mid size businesses to automate call center roles from buying local/toll free phone numbers to setting up IVR. Learn more about Nectar Desk

Solution for small to mid size businesses to automate call center roles from buying local/toll free phone numbers to setting up IVR. Learn more about Nectar Desk

Reduce costs and improve customer satisfaction. Enable callers to quickly get results - through self-service or live-agent assistance. Learn more about NICE inContact IVR Software

Reduce costs and improve customer satisfaction. Enable callers to quickly get results - through self-service or live-agent assistance. Learn more about NICE inContact IVR Software

Advanced cloud IVR solution for call centers. Fully integrated with Smart Queue, AVOXI's virtual contact center software. Learn more about Smart Queue

Advanced cloud IVR solution for call centers. Fully integrated with Smart Queue, AVOXI's virtual contact center software. Learn more about Smart Queue

A phone-based store locator is the quickest way for customers to access directions to your nearest locations. Learn more about Xtreme IVR Telephone Locator

A phone-based store locator is the quickest way for customers to access directions to your nearest locations. Learn more about Xtreme IVR Telephone Locator

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs. Learn more about C-Zentrix Contact Center

End to end Customer Engagement solution wherein our call center solution is complimented with our CRMs. Learn more about C-Zentrix Contact Center

Ameyo Engage

by Ameyo Engage

Grow your business by gaining customer loyalty with a world class customer contact center software Learn more about Ameyo Engage

Grow your business by gaining customer loyalty with a world class customer contact center software Learn more about Ameyo Engage

Providing hosted IVR to businesses of all sizes globally. No investment required. The first month is free. Learn more about Arcutel IVR

Providing hosted IVR to businesses of all sizes globally. No investment required. The first month is free. Learn more about Arcutel IVR

BigmOuth

by Talking Technology International

Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message. Learn more about BigmOuth

Acts as an auto dialer for groups, clubs, churches and schools.Can dial a list of up to 300 members and leave a message. Learn more about BigmOuth

Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials. Learn more about BioClinica Trident

Allows automatic drug pooling support, serving as a single source for reporting and standard data organization for clinical trials. Learn more about BioClinica Trident

A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API. Learn more about CALLR

A global voice and SMS solution built to help brands create automated, personalized and contextual communication with an API. Learn more about CALLR

Bank-by-phone solution with self-service menu, PIN administration, merchant check verification, and multi rate line for financials. Learn more about CARES Next Teller IVR

Bank-by-phone solution with self-service menu, PIN administration, merchant check verification, and multi rate line for financials. Learn more about CARES Next Teller IVR

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more. Learn more about CenterMaster

CIM solution that includes CRM, IVR, ACD, recording, SMS, email, complete IP/PBX functionality, network, voice and data, and more. Learn more about CenterMaster

Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors. Learn more about Collection Solutions

Fully-integrated, multi-faceted call center solution that enhances productivity, cuts costs and increases profits for debt collectors. Learn more about Collection Solutions

CommunitySelect

by Selectron Technologies

Base IVR applications focused on government agencies and custom solutions alike - all built on a common core platform. Learn more about CommunitySelect

Base IVR applications focused on government agencies and custom solutions alike - all built on a common core platform. Learn more about CommunitySelect

Conversational IVR

by True Image Interactive

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant. Learn more about Conversational IVR

Revolutionizing how people connect with technology using artificial intelligence and the first HUMAN intelligent virtual assistant. Learn more about Conversational IVR

Cruncher

by Cyara Solutions

Hosted or installed software solution to test contact center loads, record calls, with reporting features. Learn more about Cruncher

Hosted or installed software solution to test contact center loads, record calls, with reporting features. Learn more about Cruncher

CT Developer Studio

by IVR Software Development

Build your voice mail, call center or IVR system with this extensive software suite. Learn more about CT Developer Studio

Build your voice mail, call center or IVR system with this extensive software suite. Learn more about CT Developer Studio

DC Contact Center

by DialConnection

Advanced and innovative solutions for inbound/outbound call management. Learn more about DC Contact Center

Advanced and innovative solutions for inbound/outbound call management. Learn more about DC Contact Center

DeltaTouch

by VoltDelta

Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities. Learn more about DeltaTouch

Hosted automation center to handle all IVR/speech applications with intelligent ACD and CTI abilities. Learn more about DeltaTouch

Hosted outbound IVR services and systems for mass communications purposes - Healthcare, Marketing, Collections, Political. Learn more about DevCast

Hosted outbound IVR services and systems for mass communications purposes - Healthcare, Marketing, Collections, Political. Learn more about DevCast

Humach

by Humach

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales Learn more about Humach

Humach provides the first patented, true-cloud based platform with open published APIs, enabling customers to flex their customer sales Learn more about Humach

Insight IVR

by Parwan Electronics

It is a powerful software that allows companies to turn their vision of an interactive call flow into reality. Learn more about Insight IVR

It is a powerful software that allows companies to turn their vision of an interactive call flow into reality. Learn more about Insight IVR

IntelliSPEECH

by SDC Solutions

Virtual agent allows callers to connect their own call, initiate a page, or access information by stating a command. Learn more about IntelliSPEECH

Virtual agent allows callers to connect their own call, initiate a page, or access information by stating a command. Learn more about IntelliSPEECH

InterpreXer

by Phonologies

A VoiceXML based IVR Server, that can be integrated with any telephony platform, messaging suite or communications. Learn more about InterpreXer

A VoiceXML based IVR Server, that can be integrated with any telephony platform, messaging suite or communications. Learn more about InterpreXer

InvestorREACH

by Interactive Telesis

A fully automated interactive voice response system designed specifically for the needs of publicly traded companies. Learn more about InvestorREACH

A fully automated interactive voice response system designed specifically for the needs of publicly traded companies. Learn more about InvestorREACH

This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business. Learn more about IVM Interactive Voice Response

This software lets you create an effective info-line, audiotext, or automated phone response system solution for your business. Learn more about IVM Interactive Voice Response

IVR

by Bhrigus Software

Provides speech recognition, self-service solutions, interactive voice response, computer telephony integration, voice-web services. Learn more about IVR

Provides speech recognition, self-service solutions, interactive voice response, computer telephony integration, voice-web services. Learn more about IVR

IVR

by CTalk

We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent. Learn more about IVR

We have the tools to develop slick, easy-to-use applications that provide a better service than waiting for a live agent. Learn more about IVR

IVR Technology Group

by IVR Technology Group

IVR Tech builds award-winning, highly secure voice and text applications with a heavy emphasis on compliance-driven industries. Learn more about IVR Technology Group

IVR Tech builds award-winning, highly secure voice and text applications with a heavy emphasis on compliance-driven industries. Learn more about IVR Technology Group

IVR solution fully compliant with W3C's VoiceXML 2.1 specification and integrated with most TTS and ASR engines. Learn more about IVR VoiceXML Platform

IVR solution fully compliant with W3C's VoiceXML 2.1 specification and integrated with most TTS and ASR engines. Learn more about IVR VoiceXML Platform

IVRWherever

by InteractionsIQ

Convert existing IVRs into chatbots available in Skype, Facebook Messenger, Slack, Webchat and others, automatically, same backend. Learn more about IVRWherever

Convert existing IVRs into chatbots available in Skype, Facebook Messenger, Slack, Webchat and others, automatically, same backend. Learn more about IVRWherever

MessageBird

by MessageBird

Cloud communications platform connecting 15000+ companies to customers via the world's fastest, most reliable SMS, Voice & Chat APIs. Learn more about MessageBird

Cloud communications platform connecting 15000+ companies to customers via the world's fastest, most reliable SMS, Voice & Chat APIs. Learn more about MessageBird

Enables call center managers to focus on call center metrics and call center performance. Learn more about Metaphor IVR+

Enables call center managers to focus on call center metrics and call center performance. Learn more about Metaphor IVR+

A Call Management Solution allowing you the piece of mind a call will never be missed again with Mutu's unique Call Manager. Learn more about Mutu Salon Call Manager

A Call Management Solution allowing you the piece of mind a call will never be missed again with Mutu's unique Call Manager. Learn more about Mutu Salon Call Manager

Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, Machine Learning, and Advanced Analytics Learn more about Omni-Channel Self-Service

Cloud-based, omni-channel self-service solutions powered by AI, Real-Time Data, NLP, Machine Learning, and Advanced Analytics Learn more about Omni-Channel Self-Service

OptimumESP

by The Chatfield Group

Handles online, offline, social, email, and other communications as the ultimate hosted contact center solution Learn more about OptimumESP

Handles online, offline, social, email, and other communications as the ultimate hosted contact center solution Learn more about OptimumESP

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers. Learn more about Parlance Operator Assistant

Auto attendant software that helps your operators to handle a high volume of calls & provide a greater level of service for callers. Learn more about Parlance Operator Assistant

Phonexa

by Phonexa

Call center solution with features such as IVR, scheduled SMS marketing, speech to text modules, and analytics. Learn more about Phonexa

Call center solution with features such as IVR, scheduled SMS marketing, speech to text modules, and analytics. Learn more about Phonexa

RingRoost

by RingRoost

The Modern Phone System for Smart Business. Take control of your business communications with the robust PBX builder. Learn more about RingRoost

The Modern Phone System for Smart Business. Take control of your business communications with the robust PBX builder. Learn more about RingRoost

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance. Learn more about Softdial Contact Center

Enables call center supervisors to analyze individual agent performance and managers to view each campaign performance. Learn more about Softdial Contact Center

SpeechVox

by Manam Infotech

Empowers your customers to seamlessly interact with your system via touch-tone or natural voice. Learn more about SpeechVox

Empowers your customers to seamlessly interact with your system via touch-tone or natural voice. Learn more about SpeechVox

SPLICE Dialog Suite

by SPLICE Software

Actively engage with your existing customers with personalized messaging software to achieve your business results! Learn more about SPLICE Dialog Suite

Actively engage with your existing customers with personalized messaging software to achieve your business results! Learn more about SPLICE Dialog Suite

Teledrip

by Teledrip

We turn your web leads into inbound calls by following up with prospects through Email, Phone, and SMS. Learn more about Teledrip

We turn your web leads into inbound calls by following up with prospects through Email, Phone, and SMS. Learn more about Teledrip

Telemation

by Database Systems

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. Learn more about Telemation

Call center software that includes CTI Software, predictive dialers, IVR and ACD systems. Learn more about Telemation

TEMPEST

by ByteWay Speech

The software tool allows easy graphical design of phone IVR call flows, with optimized speech TTS and ASR. Works with any SIP VOIP PBX. Learn more about TEMPEST

The software tool allows easy graphical design of phone IVR call flows, with optimized speech TTS and ASR. Works with any SIP VOIP PBX. Learn more about TEMPEST

VBVoice

by Pronexus

Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET. Learn more about VBVoice

Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET. Learn more about VBVoice

Simplify telephony programming to the extent that any .NET developer can create voice applications. Learn more about Velocity v2.4

Simplify telephony programming to the extent that any .NET developer can create voice applications. Learn more about Velocity v2.4

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available. Learn more about Virtual Receptionist PBX

Virtual PBX office phone system that allows you to greet callers, and route calls. Unlimited extensions available. Learn more about Virtual Receptionist PBX

Call handling and booking management system for small businesses. Learn more about Virtual Receptionist Services

Call handling and booking management system for small businesses. Learn more about Virtual Receptionist Services

Conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency. Learn more about Voice Interactions

Conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency. Learn more about Voice Interactions

Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes. Learn more about VoiceFacts

Supports up to 240 ports per server and provides an unlimited number of menus and mailboxes. Learn more about VoiceFacts

Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more. Learn more about VoiceVault Fusion

Software utilizing voice biometrics to create solutions for security, either web based or installed, with custom reporting and more. Learn more about VoiceVault Fusion

Multi-channel electronic communication solutions that connect citizens to government services. Learn more about WORKS IVR Suite

Multi-channel electronic communication solutions that connect citizens to government services. Learn more about WORKS IVR Suite

YOCC

by Bigv.in

A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings. Learn more about YOCC

A phone solution for call centers to set up options for callers out of hours, with options for departments, language, and recordings. Learn more about YOCC