# Page 2 | Best IVR Software 2026 | Capterra > Page 2 - Find the top IVR software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/ivr-software --- # Best IVR Software - Page 2 [## CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.7 (158)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) [Capterra Shortlist](https://www.capterra.com/ivr-software/shortlist/) Build interactive voice menus (IVRs), custom queues, and more to give your callers a seamless experience and your team actionable data [Learn more about CTM](https://www.capterra.com/p/152004/Call-tracking-software/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail 83% recommend this product [## Bird](https://www.capterra.com/p/160795/Bird/) [4.4 (157)](https://www.capterra.com/p/160795/Bird/reviews/) Making business communications feel as natural as communicating with friends. [Learn more about Bird](https://www.capterra.com/p/160795/Bird/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail 81% recommend this product [## UJET](https://www.capterra.com/p/164070/UJET/) [4.6 (140)](https://www.capterra.com/p/164070/UJET/reviews/) [Capterra Shortlist](https://www.capterra.com/ivr-software/shortlist/) UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps. [Learn more about UJET](https://www.capterra.com/p/164070/UJET/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail 91% recommend this product Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## Gladly](https://www.capterra.com/p/156723/Gladly/) [4.8 (139)](https://www.capterra.com/p/156723/Gladly/reviews/) Gladly’s IVR routes calls with intelligence and context—no add-ons or integrations required. [Learn more about Gladly](https://www.capterra.com/p/156723/Gladly/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail 91% recommend this product [## Acefone](https://www.capterra.com/p/264770/Acefone/) [4.6 (135)](https://www.capterra.com/p/264770/Acefone/reviews/) [Capterra Shortlist](https://www.capterra.com/ivr-software/shortlist/) No matter your business communication requirement, Acefone has you covered with its bespoke cloud telephony solutions.  [Learn more about Acefone](https://www.capterra.com/p/264770/Acefone/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail 81% recommend this product [## XCALLY](https://www.capterra.com/p/136894/XCALLY/) [4.8 (130)](https://www.capterra.com/p/136894/XCALLY/reviews/) [Capterra Shortlist](https://www.capterra.com/ivr-software/shortlist/) Easily create IVR projects using our drag & dop designer! [Learn more about XCALLY](https://www.capterra.com/p/136894/XCALLY/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail 98% recommend this product [## Nextiva Contact Center](https://www.capterra.com/p/145004/Nextiva-Call-Center/) [4.5 (112)](https://www.capterra.com/p/145004/Nextiva-Call-Center/reviews/) [Capterra Shortlist](https://www.capterra.com/ivr-software/shortlist/) Nextiva is contact center software using AI to boost agent productivity, grow customer loyalty, and unify the customer experience. [Learn more about Nextiva Contact Center](https://www.capterra.com/p/145004/Nextiva-Call-Center/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail 86% recommend this product [## ZIWO](https://www.capterra.com/p/171265/ZIWO/) [4.7 (108)](https://www.capterra.com/p/171265/ZIWO/reviews/) Cloud Contact Center solution deployed instantly with CRM plugins, full API access, and agent connectivity.  [Learn more about ZIWO](https://www.capterra.com/p/171265/ZIWO/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail 90% recommend this product [## Toky](https://www.capterra.com/p/156115/Toky/) [4.2 (106)](https://www.capterra.com/p/156115/Toky/reviews/) Virtual phone system for businesses with inbound and outbound calls, CRM integrations, virtual phone numbers, SMS and more [Learn more about Toky](https://www.capterra.com/p/156115/Toky/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Bright Pattern](https://www.capterra.com/p/130369/Bright-Pattern/) [4.8 (104)](https://www.capterra.com/p/130369/Bright-Pattern/reviews/) Leading provider of AI-powered omnichannel cloud contact center software. [Learn more about Bright Pattern](https://www.capterra.com/p/130369/Bright-Pattern/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail 91% recommend this product [## Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) [4.9 (102)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) Squaretalk is an all-in-one contact center platform that increases lead engagement, contact rates, team performance and personalization [Learn more about Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail 93% recommend this product [## wolkvox](https://www.capterra.com/p/193276/wolkvox/) [4.6 (100)](https://www.capterra.com/p/193276/wolkvox/reviews/) [Capterra Shortlist](https://www.capterra.com/ivr-software/shortlist/) Create automated and natural interactions with a voicebot, using more than 350 predefined voices or creating a customized one. [Learn more about wolkvox](https://www.capterra.com/p/193276/wolkvox/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail 94% recommend this product [## Ameyo](https://www.capterra.com/p/85852/Ameyo/) [4.2 (100)](https://www.capterra.com/p/85852/Ameyo/reviews/) Ameyo Voice to help you connect with your customers. Experience unmatched call quality, intelligent routing and advanced voice features [Learn more about Ameyo](https://www.capterra.com/p/85852/Ameyo/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Convirza](https://www.capterra.com/p/150822/Convirza/) [4.4 (99)](https://www.capterra.com/p/150822/Convirza/reviews/) Turn conversations into Customers. Create and Convert more leads with Conversation Analytics®, AI and Call Tracking. [Learn more about Convirza](https://www.capterra.com/p/150822/Convirza/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## InfoFlo](https://www.capterra.com/p/96628/InfoFlo/) [4.5 (97)](https://www.capterra.com/p/96628/InfoFlo/reviews/) HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price! [Learn more about InfoFlo](https://www.capterra.com/p/96628/InfoFlo/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) [4.5 (93)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/) Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels. [Learn more about Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## CxEngage](https://www.capterra.com/p/157026/Lifesize/) [4.4 (91)](https://www.capterra.com/p/157026/Lifesize/reviews/) Lifesize delivers audio, web, and video conferencing with the ability to easily record and share meetings all from one application. [Learn more about CxEngage](https://www.capterra.com/p/157026/Lifesize/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Plivo](https://www.capterra.com/p/164618/Plivo/) [4.3 (84)](https://www.capterra.com/p/164618/Plivo/reviews/) Plivo's SMS and Voice API platform offers businesses a simple, fast, and scalable way to modernize their customer communications. [Learn more about Plivo](https://www.capterra.com/p/164618/Plivo/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## uContact](https://www.capterra.com/p/115213/uContact/) [4.5 (81)](https://www.capterra.com/p/115213/uContact/reviews/) Omnichannel Contact Center Solution / All in One - Dialers - IVR - SMS - Web Chat - Social Networks - Messaging and more!! [Learn more about uContact](https://www.capterra.com/p/115213/uContact/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Phonexa](https://www.capterra.com/p/156125/Phonexa/) [5.0 (75)](https://www.capterra.com/p/156125/Phonexa/reviews/) [Capterra Shortlist](https://www.capterra.com/ivr-software/shortlist/) Greet callers with pre-recorded messages and use voice or touch-tone responses to direct a caller to the right destination. [Learn more about Phonexa](https://www.capterra.com/p/156125/Phonexa/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Dialshree](https://www.capterra.com/p/144944/Dialshree/) [4.7 (74)](https://www.capterra.com/p/144944/Dialshree/reviews/) Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions across 10+ industries. [Learn more about Dialshree](https://www.capterra.com/p/144944/Dialshree/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## FluentStream](https://www.capterra.com/p/138973/FluentStream/) [4.6 (71)](https://www.capterra.com/p/138973/FluentStream/reviews/) FluentCloud is a cloud based business phone system that focuses on being more affordable for your business and improving reliability. [Learn more about FluentStream](https://www.capterra.com/p/138973/FluentStream/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Kavkom](https://www.capterra.com/p/140624/Predictive-dialer-PBX/) [4.7 (70)](https://www.capterra.com/p/140624/Predictive-dialer-PBX/reviews/) Auto dialer, Voice Broadcasting, Cloud PBX, CRM, DIDs, Videoconference. Collaborating with your customers and teams becomes easier!  [Learn more about Kavkom](https://www.capterra.com/p/140624/Predictive-dialer-PBX/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Vonage Contact Center](https://www.capterra.com/p/104649/ContactWorld/) [4.4 (70)](https://www.capterra.com/p/104649/ContactWorld/reviews/) NewVoiceMedia is the leading provider of cloud contact center software and IVR for Salesforce, providing 99.999% reliability worldwide. [Learn more about Vonage Contact Center](https://www.capterra.com/p/104649/ContactWorld/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## RingByName](https://www.capterra.com/p/169306/RingByName/) [4.6 (69)](https://www.capterra.com/p/169306/RingByName/reviews/) RingByName is a powerful cloud phone service designed to make your business more efficient and save you money. [Learn more about RingByName](https://www.capterra.com/p/169306/RingByName/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Exotel](https://www.capterra.com/p/233144/Exotel/) [4.3 (69)](https://www.capterra.com/p/233144/Exotel/reviews/) India’s truly connected customer conversation platform lets you deliver the best CX. Become the brand that your customers love! [Learn more about Exotel](https://www.capterra.com/p/233144/Exotel/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## MyOperator](https://www.capterra.com/p/159433/MyOperator/) [4.2 (69)](https://www.capterra.com/p/159433/MyOperator/reviews/) What if your business never missed a single customer call or WhatsApp message? That’s exactly what MyOperator makes possible.  [Learn more about MyOperator](https://www.capterra.com/p/159433/MyOperator/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/) [4.8 (59)](https://www.capterra.com/p/178939/AVOXI-Genius/reviews/) AVOXI's IVR feature provides many routing options to build unlimited and custom routing experiences for all your customers. [Learn more about AVOXI](https://www.capterra.com/p/178939/AVOXI-Genius/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Spoke Phone](https://www.capterra.com/p/159762/Spoke-Phone/) [4.7 (56)](https://www.capterra.com/p/159762/Spoke-Phone/reviews/) Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Designed mobile-1st, powered by Twilio. [Learn more about Spoke Phone](https://www.capterra.com/p/159762/Spoke-Phone/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## VoIPstudio](https://www.capterra.com/p/162502/VoIPstudio/) [4.7 (55)](https://www.capterra.com/p/162502/VoIPstudio/reviews/) [Capterra Shortlist](https://www.capterra.com/ivr-software/shortlist/) Award-winning VoIP Solution with IVR capabilities. +40 advanced features. Improve your customer experience and never miss a call.  [Learn more about VoIPstudio](https://www.capterra.com/p/162502/VoIPstudio/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Global Call Forwarding](https://www.capterra.com/p/230253/Global-Call-Forwarding/) [4.9 (54)](https://www.capterra.com/p/230253/Global-Call-Forwarding/reviews/) Global Call Forwarding provides toll-free and local numbers from more than 160 countries. [Learn more about Global Call Forwarding](https://www.capterra.com/p/230253/Global-Call-Forwarding/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## 3CLogic](https://www.capterra.com/p/121250/Cloud-Call-Center/) [4.3 (49)](https://www.capterra.com/p/121250/Cloud-Call-Center/reviews/) Leading Voice AI and Cloud Contact Center solution designed to help enterprises improve CX for customers and employees. [Learn more about 3CLogic](https://www.capterra.com/p/121250/Cloud-Call-Center/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Sharpen](https://www.capterra.com/p/145658/Sharpen/) [4.4 (48)](https://www.capterra.com/p/145658/Sharpen/reviews/) Sharpen is the agent-first contact center built to help you prioritize your agents and strategically improve customer experiences. [Learn more about Sharpen](https://www.capterra.com/p/145658/Sharpen/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Call Center Studio](https://www.capterra.com/p/176017/AloTech/) [4.5 (47)](https://www.capterra.com/p/176017/AloTech/reviews/) Build the most intuitive and efficient IVR flows with Call Center Studio’s next-gen capabilities.  [Learn more about Call Center Studio](https://www.capterra.com/p/176017/AloTech/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Zoho Voice](https://www.capterra.com/p/251900/Zoho-Voice/) [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Zoho Voice is a flexible and scalable cloud-based business phone and contact center solution to efficiently run your business operation [Learn more about Zoho Voice](https://www.capterra.com/p/251900/Zoho-Voice/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## SparkTG VCC](https://www.capterra.com/p/137672/IVR/) [4.7 (42)](https://www.capterra.com/p/137672/IVR/#reviews) Cloud IVR software for Indian businesses — multi-level menus, Hindi & regional language support, AI voice routing & TRAI compliance. [Learn more about SparkTG VCC](https://www.capterra.com/p/137672/IVR/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## WeKall](https://www.capterra.com/p/201461/WeKall/) [4.5 (39)](https://www.capterra.com/p/201461/WeKall/#reviews) Spanish-language business telephony in the cloud that allows companies to communicate easily at a low cost. [Learn more about WeKall](https://www.capterra.com/p/201461/WeKall/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Rinkel](https://www.capterra.com/p/10002966/Rinkel/) [4.7 (38)](https://www.capterra.com/p/10002966/Rinkel/reviews/) Rinkel is a virtual switchboard on your mobile, which allows you to maintain a balance between personal and professional life.  [Learn more about Rinkel](https://www.capterra.com/p/10002966/Rinkel/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Channels](https://www.capterra.com/p/141537/Crazy-Call/) [4.8 (36)](https://www.capterra.com/p/141537/Crazy-Call/reviews/) Channels is a data-driven IVR Software with free Web calls for you and your customers along with multiple other features.  [Learn more about Channels](https://www.capterra.com/p/141537/Crazy-Call/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## ClearTouch Operator](https://www.capterra.com/p/210685/cleartouch-operator/) [4.6 (36)](https://www.capterra.com/p/210685/cleartouch-operator/reviews/) ClearTouch IVR offers 24/7 self-service, smart routing, and CRM integration to cut wait times and deliver seamless customer journey [Learn more about ClearTouch Operator](https://www.capterra.com/p/210685/cleartouch-operator/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Telzio](https://www.capterra.com/p/162167/Telzio/) [4.5 (35)](https://www.capterra.com/p/162167/Telzio/reviews/) 24/7 automated IVR operation with smart call management and customized guidance for superior customer interactions.  [Learn more about Telzio](https://www.capterra.com/p/162167/Telzio/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Gupshup](https://www.capterra.com/p/233786/Gupshup/) [4.3 (35)](https://www.capterra.com/p/233786/Gupshup/reviews/) Gupshup.io is the leading conversational engagement platform for automating marketing, commerce, and support. [Learn more about Gupshup](https://www.capterra.com/p/233786/Gupshup/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Freshcaller](https://www.capterra.com/p/165078/Freshcaller/) [4.0 (35)](https://www.capterra.com/p/165078/Freshcaller/reviews/) Freshcaller’s IVR system is built for customer support teams and inbound call centers. It offers phone numbers in 90+ countries.  [Learn more about Freshcaller](https://www.capterra.com/p/165078/Freshcaller/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## MaxContact](https://www.capterra.com/p/156506/MaxContact/) [4.7 (33)](https://www.capterra.com/p/156506/MaxContact/reviews/) MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. [Learn more about MaxContact](https://www.capterra.com/p/156506/MaxContact/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## LiveVox](https://www.capterra.com/p/81432/LiveVox/) [4.7 (32)](https://www.capterra.com/p/81432/LiveVox/reviews/) LiveVox is a next-generation contact center platform integrating omnichannel communications, CRM, Practical AI, and WFO in one solution [Learn more about LiveVox](https://www.capterra.com/p/81432/LiveVox/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## CloudAgent](https://www.capterra.com/p/149038/CloudAgent/) [4.5 (32)](https://www.capterra.com/p/149038/CloudAgent/reviews/) Build complex IVRs to simplify your customer experience.Offer self service via IVR or combine with ACD to route calls intelligently. [Learn more about CloudAgent](https://www.capterra.com/p/149038/CloudAgent/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Plum Voice](https://www.capterra.com/p/19653/Plum-Voice-Hosted-IVR/) [4.8 (30)](https://www.capterra.com/p/19653/Plum-Voice-Hosted-IVR/reviews/) Plum Voice powers innovative automated solutions for IVR systems, virtual agents, chatbots, messaging campaigns and other applications. [Learn more about Plum Voice](https://www.capterra.com/p/19653/Plum-Voice-Hosted-IVR/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## NUACOM](https://www.capterra.com/p/161267/NUACOM/) [4.8 (30)](https://www.capterra.com/p/161267/NUACOM/reviews/) Versatile business phone system for Sales and Customer Service teams, built-in with 50+ business-class features to grow your business. [Learn more about NUACOM](https://www.capterra.com/p/161267/NUACOM/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Voiso](https://www.capterra.com/p/203121/Voiso/) [4.7 (30)](https://www.capterra.com/p/203121/Voiso/reviews/) A simply powerful AI-driven contact center software. Every interaction, a human connection. [Learn more about Voiso](https://www.capterra.com/p/203121/Voiso/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## VCC Live](https://www.capterra.com/p/167993/VCC-Live/) [4.7 (27)](https://www.capterra.com/p/167993/VCC-Live/reviews/) Cloud based contact center solution with management and operator features, data security, system integrations and analytical reports. [Learn more about VCC Live](https://www.capterra.com/p/167993/VCC-Live/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail Page 2 of 6 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (248) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Auto-Dialer Automatic Call Distribution Call Center Management Call Disposition Call Logging Call Monitoring Call Recording Call Routing Callback Scheduling Caller ID Campaign Management Computer Telephony Integration Generative AI IVR Multi-Channel Communication Multiple Scripts Phone Key Input Pre-recorded Messages Real-Time Monitoring Reporting & Statistics Survey/Poll Management Text to Speech Voice Customization Voice Mail Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Survey Software](https://www.capterra.com/survey-software/)[Call Center Software](https://www.capterra.com/call-center-software/)[Speech Recognition Software](https://www.capterra.com/speech-recognition-software/) I'm looking for IVR Software that is: [Free](https://www.capterra.com/ivr-software/s/free/)[For iPhone](https://www.capterra.com/ivr-software/s/iphone/)