# Page 4 | Best IVR Software 2026 | Capterra > Page 4 - Find the top IVR software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/ivr-software --- # Best IVR Software - Page 4 [## Diabolocom](https://www.capterra.com/p/181150/Diabolocom/) [4.9 (9)](https://www.capterra.com/p/181150/Diabolocom/reviews/) As a telecom operator and cloud software vendor, we empower Customer Service & Sales teams to effectively handle all interactions.  [Learn more about Diabolocom](https://www.capterra.com/p/181150/Diabolocom/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Steam-connect](https://www.capterra.com/p/158092/Steam-connect/) [4.9 (9)](https://www.capterra.com/p/158092/Steam-connect/reviews/) Steam-connect allows businesses to keep track of all conversations with customers - by phone, SMS, or social media. [Learn more about Steam-connect](https://www.capterra.com/p/158092/Steam-connect/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Nurture.ai](https://www.capterra.com/p/165803/Nurtureai/) [5.0 (8)](https://www.capterra.com/p/165803/Nurtureai/reviews/) Turn web leads into inbound calls through AI texting and scheduled IVRs. AI SMS schedules appointments for inbound calls to clients. [Learn more about Nurture.ai](https://www.capterra.com/p/165803/Nurtureai/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [## InGenius](https://www.capterra.com/p/156349/InGenius-Connector-Enterprise/) [4.9 (8)](https://www.capterra.com/p/156349/InGenius-Connector-Enterprise/reviews/) Increase agent productivity and earn happier customers with a seamless connection between your business phone system and CRM. [Learn more about InGenius](https://www.capterra.com/p/156349/InGenius-Connector-Enterprise/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## IPscape](https://www.capterra.com/p/81931/IpSCAPE/) [4.9 (8)](https://www.capterra.com/p/81931/IpSCAPE/reviews/) Cloud Contact centre technology solution hosted on Azure that is feature rich, scalable and offers advanced integration capabilities [Learn more about IPscape](https://www.capterra.com/p/81931/IpSCAPE/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Vozy](https://www.capterra.com/p/170736/Vozy/) [4.0 (7)](https://www.capterra.com/p/170736/Vozy/reviews/) We're a digital contact center platform improving company-client relations through AI-driven multichannel solutions.  [Learn more about Vozy](https://www.capterra.com/p/170736/Vozy/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## SanCCS](https://www.capterra.com/p/238049/SanCCS/) [5.0 (6)](https://www.capterra.com/p/238049/SanCCS/#reviews) The SanIVR Bot is an unparalleled voice bot solution that automates call placement and delivers customized voice messages to customers. [Learn more about SanCCS](https://www.capterra.com/p/238049/SanCCS/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## VoiceShot](https://www.capterra.com/p/118631/Virtual-Receptionist-PBX/) [4.8 (6)](https://www.capterra.com/p/118631/Virtual-Receptionist-PBX/#reviews) The VoiceShot IVR is full-featured and includes a virtual phone number. Starting at only $12 per month. Free Trial. [Learn more about VoiceShot](https://www.capterra.com/p/118631/Virtual-Receptionist-PBX/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Smart IVR](https://www.capterra.com/p/146126/IVR-VoiceXML-Platform/) [4.8 (6)](https://www.capterra.com/p/146126/IVR-VoiceXML-Platform/#reviews) Cloud-IVR channels based on VoiceXML open standard with exceptional performance, scalability, reliability and multi-tenancy. [Learn more about Smart IVR](https://www.capterra.com/p/146126/IVR-VoiceXML-Platform/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Aline](https://www.capterra.com/p/210877/Aline-Phone-System/) [4.3 (6)](https://www.capterra.com/p/210877/Aline-Phone-System/#reviews) Aline is a cloud-based, VoIP phone system that makes your business more efficient and easier to manage. [Learn more about Aline](https://www.capterra.com/p/210877/Aline-Phone-System/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## LiveOps](https://www.capterra.com/p/124415/LiveOps/) [3.7 (6)](https://www.capterra.com/p/124415/LiveOps/#reviews) With LiveOps, brands have a 24/7, 360-degree ability to connect with consumers faster, better and cost-effectively. [Learn more about LiveOps](https://www.capterra.com/p/124415/LiveOps/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## SignalWire](https://www.capterra.com/p/198478/SignalWire/) [2.8 (6)](https://www.capterra.com/p/198478/SignalWire/#reviews) SignalWire’s team of experts can get your campaign up and running in as little as 8 hours. For a limited time, first campaign is free. [Learn more about SignalWire](https://www.capterra.com/p/198478/SignalWire/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Voice Broadcasting](https://www.capterra.com/p/105488/Voice-Broadcasting/) [5.0 (5)](https://www.capterra.com/p/105488/Voice-Broadcasting/#reviews) Dynamic Interactive's voice broadcasting service offers a powerful array of features and options for your outbound call campaign. [Learn more about Voice Broadcasting](https://www.capterra.com/p/105488/Voice-Broadcasting/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## IVR Studio](https://www.capterra.com/p/120328/IVR-Studio/) [5.0 (5)](https://www.capterra.com/p/120328/IVR-Studio/#reviews) Cloud-based IVR solution to build phone system navigation, route calls and manage call queues & call flows, dial out surveys and more. [Learn more about IVR Studio](https://www.capterra.com/p/120328/IVR-Studio/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Thrio](https://www.capterra.com/p/239949/Thrio/) [5.0 (5)](https://www.capterra.com/p/239949/Thrio/#reviews) Thrio's hybrid CCaaS/CPaaS platform features process automation, inbound/outbound voice, full omnichannel, and built-in AI tools. [Learn more about Thrio](https://www.capterra.com/p/239949/Thrio/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## ATLAS](https://www.capterra.com/p/10020109/ATLAS/) [5.0 (5)](https://www.capterra.com/p/10020109/ATLAS/#reviews) ATLAS is a sophisticated inbound call tracking software designed to optimize marketing performance by thoroughly analyzing and scoring. [Learn more about ATLAS](https://www.capterra.com/p/10020109/ATLAS/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## AuguTech](https://www.capterra.com/p/159721/AuguTech/) [4.8 (5)](https://www.capterra.com/p/159721/AuguTech/#reviews) AuguTech provides an award-winning comprehensive CRM and Predictive Dialing platform, proven to Increase productivity. [Learn more about AuguTech](https://www.capterra.com/p/159721/AuguTech/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## VBVoice](https://www.capterra.com/p/78434/VBVoice/) [4.8 (5)](https://www.capterra.com/p/78434/VBVoice/#reviews) Rapid Application Development tool for telephony and speech blending high level GUI with programming in Visual Studio .NET. [Learn more about VBVoice](https://www.capterra.com/p/78434/VBVoice/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Voice Clearity](https://www.capterra.com/p/236907/Voice-Clearity/) [4.6 (5)](https://www.capterra.com/p/236907/Voice-Clearity/#reviews) Cloud based Voice solutions from Voice Clearity ensure efficiency, cost effectiveness and unparalleled reliability with intelligence. [Learn more about Voice Clearity](https://www.capterra.com/p/236907/Voice-Clearity/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Quvu](https://www.capterra.com/p/248596/Quvu/) [4.2 (5)](https://www.capterra.com/p/248596/Quvu/#reviews) Transformational cloud-based contact centre management solution, delivering Real Time Analytics, Dialler & Ofcom compliance. [Learn more about Quvu](https://www.capterra.com/p/248596/Quvu/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## MiContact Center Business](https://www.capterra.com/p/214930/MiCloud-Contact-Center-Business/) [4.2 (5)](https://www.capterra.com/p/214930/MiCloud-Contact-Center-Business/#reviews) Over-the-top multi-tenant Contact-Center-as-a-Service (CCaaS) thats always-on, highly secure, and instantly scalable. [Learn more about MiContact Center Business](https://www.capterra.com/p/214930/MiCloud-Contact-Center-Business/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Knowlarity](https://www.capterra.com/p/240811/Knowlarity/) [4.0 (5)](https://www.capterra.com/p/240811/Knowlarity/#reviews) With Knowlarity’s IVR, make it easy for your customers to solve queries & grievances. Set up an IVR to boost your business phone system [Learn more about Knowlarity](https://www.capterra.com/p/240811/Knowlarity/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Mosaicx](https://www.capterra.com/p/265760/Mosaicx/) [3.8 (5)](https://www.capterra.com/p/265760/Mosaicx/#reviews) Cloud-based virtual agent that understands people, not menus. Easy, effective, enjoyable self-service for customers and employees. [Learn more about Mosaicx](https://www.capterra.com/p/265760/Mosaicx/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## ReadSpeaker](https://www.capterra.com/p/119559/TTS-Web-Services/) [3.6 (5)](https://www.capterra.com/p/119559/TTS-Web-Services/#reviews) SaaS, SDK and API solutions that convert text into natural sounding audio files for websites, e-books, applications and more. [Learn more about ReadSpeaker](https://www.capterra.com/p/119559/TTS-Web-Services/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Servetel](https://www.capterra.com/p/198854/Servetel/) [3.4 (5)](https://www.capterra.com/p/198854/Servetel/#reviews) Servetel (by Acefone) is an international cloud communications service provider, catering to startups, SMBs and enterprises.  [Learn more about Servetel](https://www.capterra.com/p/198854/Servetel/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Drop](https://www.capterra.com/p/211662/Ringless-Voicemail-Drops/) [5.0 (4)](https://www.capterra.com/p/211662/Ringless-Voicemail-Drops/#reviews) Drop is the best solution for your ringless voicemail and SMS needs. Our delivery rate is the highest, while pricing is the cheapest. [Learn more about Drop](https://www.capterra.com/p/211662/Ringless-Voicemail-Drops/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Softdial Contact Center](https://www.capterra.com/p/27969/Softdial-Contact-Center/) [5.0 (4)](https://www.capterra.com/p/27969/Softdial-Contact-Center/#reviews) Flexible Cloud Contact Center Software Platform sold globally as CCaaS, & to enterprises. Fully blended omnichannel, quick deployment. [Learn more about Softdial Contact Center](https://www.capterra.com/p/27969/Softdial-Contact-Center/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## SmartAction Speech IVR System](https://www.capterra.com/p/88772/SmartAction-Speech-IVR-System/) [5.0 (4)](https://www.capterra.com/p/88772/SmartAction-Speech-IVR-System/#reviews) SmartAction provides cloud-based AI-powered Virtual Agent solutions for contact centers. [Learn more about SmartAction Speech IVR System](https://www.capterra.com/p/88772/SmartAction-Speech-IVR-System/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Sparrow](https://www.capterra.com/p/217419/Sparrow/) [5.0 (4)](https://www.capterra.com/p/217419/Sparrow/#reviews) Conversational AI Omnichannel Helpdesk Management Sales CRM Debt Collection Sentiment Analysis Customer 360 Seamless Integration [Learn more about Sparrow](https://www.capterra.com/p/217419/Sparrow/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## ViaDialog](https://www.capterra.com/p/10003914/ViaFlow/) [5.0 (4)](https://www.capterra.com/p/10003914/ViaFlow/#reviews) AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration. [Learn more about ViaDialog](https://www.capterra.com/p/10003914/ViaFlow/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Voximplant Kit](https://www.capterra.com/p/10004407/Voximplant-Kit/) [4.5 (4)](https://www.capterra.com/p/10004407/Voximplant-Kit/#reviews) Voximplant Kit is an all-in-one omnichannel cloud call center that automates inbound and outbound calls. Request 14 days for free here. [Learn more about Voximplant Kit](https://www.capterra.com/p/10004407/Voximplant-Kit/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## NFON Contact Center](https://www.capterra.com/p/10025865/Contact-Center-Hub/) [4.3 (4)](https://www.capterra.com/p/10025865/Contact-Center-Hub/#reviews) NFON Contact Center is an AI-driven cloud contact center that unifies communication channels for fast, efficient support [Learn more about NFON Contact Center](https://www.capterra.com/p/10025865/Contact-Center-Hub/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Dextr](https://www.capterra.com/p/254917/Dextr/) [5.0 (3)](https://www.capterra.com/p/254917/Dextr/#reviews) Dextr is a contact center as a service (CCaaS) solution powered by Amazon Connect, that enhances call center while reducing costs. [Learn more about Dextr](https://www.capterra.com/p/254917/Dextr/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## USAN Contact Suite for Amazon Connect](https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/) [5.0 (3)](https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/#reviews) USAN Contact Suite optimizes Amazon Connect by managing inbound and outbound calls, web chats, emails, and more. [Learn more about USAN Contact Suite for Amazon Connect](https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## PolyAI](https://www.capterra.com/p/198201/PolyAI/) [5.0 (3)](https://www.capterra.com/p/198201/PolyAI/#reviews) PolyAI builds the world's most lifelike voice AI agents to supercharge enterprise contact centers. [Learn more about PolyAI](https://www.capterra.com/p/198201/PolyAI/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Dastia](https://www.capterra.com/p/10002241/Dastia/) [4.7 (3)](https://www.capterra.com/p/10002241/Dastia/#reviews) Dastia is a call tracking and lead management solution that helps you optimize your marketing campaigns and turn your leads into sales. [Learn more about Dastia](https://www.capterra.com/p/10002241/Dastia/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## yoummday](https://www.capterra.com/p/10005516/yoummday/) [4.7 (3)](https://www.capterra.com/p/10005516/yoummday/#reviews) Yoummday connects companies with freelance CX professionals worldwide through our advanced proprietary software platform. [Learn more about yoummday](https://www.capterra.com/p/10005516/yoummday/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## iPlum](https://www.capterra.com/p/230284/iPlum/) [4.7 (3)](https://www.capterra.com/p/230284/iPlum/#reviews) iPlum is a business solution that enables professionals to securely call, text, leave voicemails, and use phone tree extensions. [Learn more about iPlum](https://www.capterra.com/p/230284/iPlum/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Salesquared](https://www.capterra.com/p/194365/Salesquared/) [4.7 (3)](https://www.capterra.com/p/194365/Salesquared/#reviews) Sales, marketing & business communication CRM offering cloud telephony, drip marketing, click to call services. [Learn more about Salesquared](https://www.capterra.com/p/194365/Salesquared/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Pacific Timesheet](https://www.capterra.com/p/73710/Pacific-Timesheet/) [4.7 (3)](https://www.capterra.com/p/73710/Pacific-Timesheet/#reviews) Time, expense, asset & logs, cloud & on-premise, 40+ industries, iOS & Android apps, offline/online, browsers, bar codes, time clocks. [Learn more about Pacific Timesheet](https://www.capterra.com/p/73710/Pacific-Timesheet/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Daktela](https://www.capterra.com/p/229567/Daktela/) [4.3 (3)](https://www.capterra.com/p/229567/Daktela/#reviews) Daktela contact centre is a cloud-based solution for call centres with native support for all channels in one application. [Learn more about Daktela](https://www.capterra.com/p/229567/Daktela/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Odigo](https://www.capterra.com/p/196966/Odigo/) [4.0 (3)](https://www.capterra.com/p/196966/Odigo/#reviews) A pioneer in the customer experience (CX) market, the company caters to the needs of +250 enterprise clients in over 100 countries [Learn more about Odigo](https://www.capterra.com/p/196966/Odigo/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Tresta](https://www.capterra.com/p/195791/Tresta/) [3.0 (3)](https://www.capterra.com/p/195791/Tresta/#reviews) Tresta is a virtual phone system and mobile app that turns any smartphone into your business phone. [Learn more about Tresta](https://www.capterra.com/p/195791/Tresta/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Audara](https://www.capterra.com/p/219842/Audara/) [5.0 (2)](https://www.capterra.com/p/219842/Audara/#reviews) AI-Driven Omnichannel IVR Platform with SmartAgents, Copilot, QA automation, and OmniScan analytics. [Learn more about Audara](https://www.capterra.com/p/219842/Audara/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Amelia](https://www.capterra.com/p/180818/IPsof-Amelia/) [5.0 (2)](https://www.capterra.com/p/180818/IPsof-Amelia/#reviews) Cloud-based solution that assists businesses with automating IT operations and customer service processes via AI technology. [Learn more about Amelia](https://www.capterra.com/p/180818/IPsof-Amelia/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## SureTel](https://www.capterra.com/p/176812/SureTel/) [5.0 (2)](https://www.capterra.com/p/176812/SureTel/#reviews) SureTel is starting a digital voice revolution. Why would you want to pay for idle phones when you can just pay for the active lines. [Learn more about SureTel](https://www.capterra.com/p/176812/SureTel/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Dialics](https://www.capterra.com/p/240606/Dialics/) [5.0 (2)](https://www.capterra.com/p/240606/Dialics/#reviews) Dialics IVR system streamlines customer interactions with customizable menus, improving call routing accuracy and customer satisfaction [Learn more about Dialics](https://www.capterra.com/p/240606/Dialics/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Sprinklr Service](https://www.capterra.com/p/10006279/Sprinklr-Service/) [5.0 (2)](https://www.capterra.com/p/10006279/Sprinklr-Service/#reviews) Sprinklr Service is a unified customer service platform that helps teams scale customer service across 30+ channels.  [Learn more about Sprinklr Service](https://www.capterra.com/p/10006279/Sprinklr-Service/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Zappix Digital Patient Engagement](https://www.capterra.com/p/176830/Zappix-Visual-IVR/) [5.0 (2)](https://www.capterra.com/p/176830/Zappix-Visual-IVR/#reviews) Zappix patient engagement solutions create engaging digital patient interactions for every type of patient while removing unnecessary b [Learn more about Zappix Digital Patient Engagement](https://www.capterra.com/p/176830/Zappix-Visual-IVR/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail [## Omnicus](https://www.capterra.com/p/183314/Omnicus/) [4.5 (2)](https://www.capterra.com/p/183314/Omnicus/#reviews) Support, engage and retain your customers across voice, chat, email, social media and SMS in one unified interface. [Learn more about Omnicus](https://www.capterra.com/p/183314/Omnicus/) IVR features reviewers most value Automatic Call Distribution Call Center Management Call Logging Call Monitoring Call Recording Call Routing Caller ID Computer Telephony Integration Voice Mail Page 4 of 6 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (248) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Auto-Dialer Automatic Call Distribution Call Center Management Call Disposition Call Logging Call Monitoring Call Recording Call Routing Callback Scheduling Caller ID Campaign Management Computer Telephony Integration Generative AI IVR Multi-Channel Communication Multiple Scripts Phone Key Input Pre-recorded Messages Real-Time Monitoring Reporting & Statistics Survey/Poll Management Text to Speech Voice Customization Voice Mail Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Survey Software](https://www.capterra.com/survey-software/)[Call Center Software](https://www.capterra.com/call-center-software/)[Speech Recognition Software](https://www.capterra.com/speech-recognition-software/) I'm looking for IVR Software that is: [Free](https://www.capterra.com/ivr-software/s/free/)[For iPhone](https://www.capterra.com/ivr-software/s/iphone/)