InfoFlo vs Connect First

Starting Price

Not provided by vendor Not provided by vendor

Best For

We cater to any company as our CRM system can be easily customized to any industry.

Enterprise-grade architecture, reliability, and scalability for the SMB market 30 agents to 10,000+ agents.

Ideal number of Users

1 - 1000+

10 - 1000+

Rating


4.5 / 5
(78)
Read All Reviews

4.5 / 5
(52)
Read All Reviews

Ease of Use


4.4 / 5


  • "Very reliable and easy to use CRM platform. Love the customization and upgrade abilities."

  • "Very easy to use, good value for the price, and with most of the needed functionality."


4.2 / 5


  • "Ease of use, responsiveness, and reliability. Customer service is always ready to help when it comes to any issue or question."

  • "The ease of use and the stability of the software."

Customer Support


4.3 / 5


  • "Great Software, Easy to Use & awesome customer service."

  • "The ease of use and the customer service. They know what their talking about and spend the time to understand."


4.8 / 5


  • "The Customer Service (Customer Success Managers) and Technical Support Desk (Customer Service) is the best I have ever experienced."

  • "Easy to learn, reliable and great customer support."

Features & Functionality


4.4 / 5


  • "Data organization is excellent. Custom fields allow for further customization which allows for even better categorization of data."

  • "Easy to use, easy to navigate, automatically updates when sending emails from outlook, Great way to keep track of customer communication."


4.2 / 5


  • "Fortunately, support is generally quick to respond and helpful, but the fact that I have to contact support so frequently is telling."

  • "I like its interface and easy way to see the reports and what you need at the moment."

Value for Money


4.7 / 5


  • "The price is very market friendly without continuing fees, like most donor CRMs."

  • "1 time fee, simple to use and long term cost is amazing."


4.3 / 5


Product Features

  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail
  • Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Multiple Scripts
  • Phone Key Input
  • Survey Management
  • Text to Speech
  • Voice Customization
  • Voice Mail

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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InfoFlo vs Connect First

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Connect First vs InfoFlo