LiveAgent vs Talkdesk

Starting Price

$15.00/month/user

Not provided by vendor

Best For

Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise. Our target customer is everyone who understands how important customer service is.

Our target market is customer-centric companies of all sizes looking to improve customer experiences through more personalized, data-driven customer interactions.

Rating


4.7 / 5
(712)
Read All Reviews

4.5 / 5
(474)
Read All Reviews

Ideal number of Users

1 - 1000+

10 - 1000+

Ease of Use


4.5 / 5

4.7 / 5

Customer Support


4.7 / 5

4.6 / 5

Features & Functionality


4.5 / 5

4.4 / 5

Value for Money


4.6 / 5

4.5 / 5

Product Features

  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • check Survey Management
  • check Text to Speech
  • check Voice Customization
  • check Voice Mail
  • check Call Center
  • check Call Logging
  • check Call Recording
  • check Call Routing
  • check Multiple Scripts
  • check Phone Key Input
  • close Survey Management
  • check Text to Speech
  • check Voice Customization
  • check Voice Mail

Screenshots

View 5 screenshots 142696 thumb
View 5 screenshots 60702 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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LiveAgent vs Talkdesk

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